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5 Must Have Features in a Cloud Backup Solution

Data backup is one of the most useful technologies in cloud computing. Comparing with on-premise backup, cloud backup is simple, affordable, and doesn’t require investment in infrastructure. As the owner of a small business, are you looking for a cloud backup solution for backing up your company’s Microsoft Exchange Server, Microsoft SQL Server, VMware vSphere ESXi, Windows System, as well as files in desktops and laptops? Here are 5 must have features in a cloud backup solution that keep your business’s important data safe and accessible.

1. Support of wide range of backup destinations

For the benefit of data redundancy and restore flexibility, a good cloud backup solution should allow users to back up their data to multiple destinations sequentially or concurrently, including any preferred public cloud storage such as Amazon Cloud Drive, Dropbox, Google Cloud Storage, Microsoft Azure and Microsoft OneDrive, and also local drive, network share, and FTP/SFTP server. This gives you multiple layers of protection.

2. Top-notch data security

In the past, a number of cloud-based solution providers failed to offer complete data security, giving hackers and intruders opportunities to access business companies’ crucial information.
Managed users access, authentication, and encryption are essential to protecting sensitive information. As the highest level of security measure, data should be encrypted by default with AES 256-bit truly randomized encryption key, especially when users are backing up to public cloud.

3. High speed backup and recovery

Backup is commonly perceived as a time and resources consuming process. A complete cloud backup solution should be designed with advanced technologies to make backup a fast and efficient process. For example, block-level incremental backup technology breaks down files into blocks so that only changed blocks are backed up each time; and multi-threading utilizes computing power of multiple CPU cores for creating multiple backup and restore threads to turbocharge the backup and restore performance.

4. Unlimited retention of data versions

Historical versions of business data are crucial if the more recent versions are lost. Users should be allowed to define flexible versioning rules using custom retention policy setup. It would be best that users can set multiple daily, weekly, monthly, and/or yearly retention policies to flexibly suit various compliance and regulatory needs.

5. Reliable technical support

Technical issues are one of the common painpoints in every business’s daily operations. If you or your employees could not restore a critical file after accidental deletion, the cost could be huge.
That’s why a complete cloud backup solution must be coupled with a professional technical support service. It’s important to review the available customer support options prior to signing up for it.
A good service offers email support, telephone support, and even live text chat to help you troubleshoot. It would be better if the solution provider can provide a knowledgebase where users can easily find the FAQs and the resolutions.


Do you have any advice for cloud backup? Share your thoughts with us in the comments.

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