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CloudBacko v3.5.0.1 released    Details   

Release Notes



v3.5.0.1 (3-Sep-2018)

Known Issues
  • Due to bug in v2.1.0.0/v2.2.2.0, update from v2.1.0.0/v2.2.2.0 to v3.1.0.1 via Software Update is not supported. Users are required to download installer to upgrade to v3.5.0.1.
  • CloudBacko Pro is not able to backup SQL database with special character for MS SQL Backup Set in ODBC mode.
  • For performing RunDirect Restore on Hyper-V Standalone Server, users are required to manually install the RunDirect driver first. This does not apply to Hyper-V Server bundled with Windows.
  • Due to the limitation of Windows OneDrive free account, backup and restore to Windows OneDrive may take longer time
  • Unable to perform software update on Mac OS X
This release contains the enhancements and bug fixes listed below:
  • Application specific backup
    1. Enhancement - Support MSSQL Server 2017 backup on Windows (ref: T-19433)
    2. Enhancement - Support using TLS 1.2 to perform MSSQL Backup (ref: T-21770)
    3. Enhancement - Support MySQL 5.7 and 8 (ref: T-16866, T-21218)
    4. Enhancement - Support VMware Fusion 10 Pro / Fusion 10 (ref: 21475)
    5. Enhancement - Improved Office 365 Exchange Online listing and backup performance (ref: T-21317)
    6. Enhancement - Better handling for supporting MySQL v5.7.6 with show_compatibility_56 option (ref: T-19743)
    7. Bug fix - Office365 backup stuck for over 19 hours (ref: T-20195)
    8. Bug fix - Fail to run Office 365 backup with error "Failed to list: [CachedCloudService.list] Failed to list from cache" (ref: T-20595)
    9. Bug fix - Hit backup error "Failed to list: [CachedCloudService.list] Failed to list from .." when backup Office 365 mailboxes with 10000 subfolders inside (ref: T-21128)
    10. Bug fix - Fail to run System Backup with using NAS as temporay storage (ref: T-21736)
    11. Bug fix - Domino Restore "Selected data only can restore as raw files. Reason=Backed up files are not enough for original and alternate restoration" error (ref: T-20301)
    12. Bug fix - VMware Backup encounters "List VM Files. Error=File..... does not exist\""(ref: T-20525)
    13. Bug fix - MS SQL backup gets incorrect warn Invalid device name. The length of the device name provided exceeds supported limit (maximum length is:259) (ref: T-20670)
    14. Bug fix - Login attempts with Incorrect Password for Office 365 account connection would block subsequence login attempts with correct credentials (ref: T-21004)
    15. Bug fix - vCenter backup error "Reason = "List VM Files. Error=File "xxx.vmx" does not exist" (ref: T-20635)
    16. Bug fix - Fail to start a VM (VM with Paused State and Snapshot Deleted) after restore Hyper-V 2016 Backup Set from CBS Destination (ref: T-21204)
    17. Bug fix - Fail to run VMware backup with error "[erro] Skip backing up Virtual Machine" (ref: T-20642)
    18. Bug fix - Empty error message displayed when selecting the MSSQL database as backup source (ref: T-21445)
    19. Bug fix - Skip backup / restore pass-through disks of VM with pass-through disk attached for Hyper-V backup (ref: T-21470)
    20. Bug fix - VMware settings restore with error "Failed to restore "xxx". Reason = "Item is not creatable" (ref: T-21743)
    21. Bug fix - Hyper-V 2012 R2 backup encountered "Attempting to perform the InitializeDefaultDrives o peration on the 'FileSystem' provider failed." error (ref: T-21551)
    22. Bug fix - Create Hyper-V 2016 (Failover Cluster) backupset get error "Temporary directory must set to remote share or cluster shared volume" (ref: T-20462)
    23. Bug fix - VMware settings restore with error "Failed to restore "xxx". Reason = "Item is not creatable" (ref: T-21473)
    24. Bug fix - VMware workstation backup got Skip backing up Virtual Machine xxx., Reason = "Shared VM is not supported to backup on current host" after upgrade (ref: T-21594)
    25. Bug fix - MS Exchange Mail Level Backup encounters "[CloudFileSystem.delete] bf cannot be null" (ref: T-21163)
    26. Bug fix - MSSQL backup encounter "Unexpected hash name conversion failure" error message (ref: T-21212)
    27. Bug fix - Fail to restore the specific file from MS SQL Server Backup set (ref: T-21334)
    28. Bug fix - CBP crashes when running Exchange 2016 Database backupset (ref: T-21358)
    29. Bug fix - VM backup encounter "Backup Failed. Virtual Machine = "Alberta Datacenter/Discovered virtual machine/xyz"" (ref: T-21504)
    30. Bug fix - The Hyper-V 2012 R2 VM backup is keep showing the message "Failed to upload file" (ref: T-20917)
    31. Bug fix - CBK cannot handle '\' and '/' characters in Cloud Files Backup of Google Drive (ref: T-21656)
    32. Bug fix - Fail to CREATE/RESTORE 2016 Hyper-V Cluster Backup Set if a .vhds file is attached to VM in Hyper-V manager but DELETED/RENAMED (ref: T-17034)
    33. Bug fix - "Unable to generate delta using CBT..." is logged when using a Restored VM as backup source in 2016 Hyper-V Cluster Backup Set (ref: T-17035)
    34. Bug fix - Fail to restore VM with .vhds to ALTERNATE Location from the 2nd Destination in the destination list in 2016 Hyper-V Cluster Bkset (ref: T-17108)
    35. Bug fix - Exchange server 2010 local backup is skipped with "Historical Backup Job" message (ref: T-19013)
    36. Bug fix - Error ""Failed to import a virtual machine from a file..." is hit when restore a Centos/Windows VM with snapshot deleted in Hyper-V 2016 bkset (ref: T-20079)
    37. Bug fix - Remove non-supported "RunDirect" checkbox on decrypt wizard (ref: T-21195)
    38. Bug fix - VMWare backup fails with "[FolderConfig.preSerialize] Fail to get alarms. Error=null" after upgrade (ref: T-21261)
    39. Bug fix - Fail to run Mysql backup if the password of Mysql server included specific symbol (ref: T-21367)
    40. Bug fix - MSSQL Log backup gets "The reference database is mismatched with backup database, backup will run in full backup type" after Full backup runs (ref: T-21633)
    41. Bug fix - Not able to change the MS SQL server name via CBK application (MS SQL Server backup) (ref: T-21670)
    42. Bug fix - MSSQL DB Backup fails with "Some files of Virtual Machine "" does not exist" (ref: T-21716)
    43. Bug fix - Exchange DB backup gets Error="java.io.FileNotFoundException: temp_folder\Local@xxxxxxxx\components.xml (ref: T-21740)
    44. Bug fix - Exchange DAG backup error "...Reason = "[co] [DeltaFileGenerator.getFullPairs] invalid block type" and keeps getting expect log sequence error (ref: T-21765)
    45. Bug fix - MSSQL backup Failed to flush buffer for ... Error='[RestoreOutputStream.BlockWriter.run] Exceeded timeout of 300 seconds for _delta.tmp (ref: T-21880)
    46. Bug fix - Exchange Server Backup cannot be completed to run with error related to "Expect log sequence" (ref: T-21406)
    47. Bug fix - Exchange 2013 mail-level backup fails with Cannot list "@PR_IPM_SUBTREE_ENTRYID\xxx\yyy" errors (ref: T-21532)
    48. Bug fix - Unable to list Google Cloud Storage source files under folder name with space when create cloud file backup set (ref: T-20729)
    49. Bug fix - Cloud File backup is not able to list FTP files and directories (ref: T-21034)
    50. Bug fix - Public folder content not visible in Office365 backupset (ref: T-21107)
  • Backup Destination
    1. Enhancement - Support Azure Germany cloud storage (ref: T-20368)
    2. Enhancement - Support Azure Government cloud storage (ref: T-18694)
    3. Enhancement - Support new Aliyun Bucket Regions - China North 5 (Huhehaote), Asia Pacific SE 5 (Jakarta), Asia Pacific SOU 1 (Mumbai) (ref: T-19746, T-21047)
    4. Enhancement - Support new Amazon S3 Regions - EU (Paris) (ref: T-19913)
    5. Bug fix - CBK fails to backup to Azure through Proxy (ref: T-20877)
  • Deployment
    1. Bug fix - [KB] Exchange 2010 mail-level backup missed after upgrade (ref: T-20555)
    2. Bug fix - Overwrite "CBTFilter.sys" file prompt appears during autoupdate (ref: T-21579)
  • File backup
    1. Enhancement - Add [Rebuild index] option in Data Integrity Check page of GUI (ref: T-20919)
    2. Enhancement - Better handling for disconnected network share, skip backup when the iSCSI drive is Offline (ref: T-21411)
    3. Enhancement - Use "No Compression" for non-compressible file (ref: T-3829)
    4. Bug fix - Fail to run backup with error "Failed to upload cached index" (ref: T-21006)
    5. Bug fix - Cannot backup files on network drive with folder named "#..." in its upper directory (ref: T-21309)
    6. Bug fix - Could not reorder the backup destinations in both Concurrent Backup mode and Sequential Backup mode (ref" T-21562)
    7. Bug fix - Cloudbacko crashes during file backup Windows pop-up APPCRASH on bJW.exe (ref: T-21693)
    8. Bug fix - Retention clearance job encounters error "[PolicyExecutor.removeJobsByTime]BackupSet= "SCPA Server F - files (1463070045099)", Cause= "null"" (ref: T-20946)
    9. Bug fix - File backupset Continuous Backup could not detect and backup changes of data on network path (ref: T-21786)
  • General / Miscellaneous
    1. Enhancement - Run Data Integrity Check run automatically before each backup job (ref: T-21500)
    2. Enhancement - Support CA DigiCert Global Root G2 cert (ref: T-21632)
    3. Bug fix - Fail to backup data from NAS after Windows 10 patch 1803 update (ref: T-21590)
    4. Bug fix - Delete backup file encounters "Failed to delete...because it is not empty" (ref: T-21009)
    5. Bug fix - Linux OBM encounter "Can't connect to X11 window server using ':0.0' as the value of the DISPLAY variable." error message (ref: T-21346)
    6. Bug fix - Add checking data validation (is restorable) during data integrity check (ref: T-21312)
  • License / Billing module
  • N/A - No updates have been made in this category
  • Operating Systems
    1. Enhancement - Support of Mac OS X 10.13 High Sierra (ref: T-19293)
    2. Enhancement - Support of FreeBSD 10.4, 11.1 and 11.2 (ref: T-18779, T-21737)
    3. Enhancement - Support of Ubuntu 18.04 (ref: T-21365)
  • Purchase
  • N/A - No updates have been made in this category
  • Reporting / Email report
  • N/A - No updates have been made in this category
  • Restore / Decrypt
    1. Enhancement - Add checking to avoid App crash during restore Faulting module name: ntdll.dll (ref: T-19664)
    2. Enhancement - Add checking to the permission of the temporary directory for restoration (ref: T-21095)
    3. Bug fix - Oracle restore fails with "OPW-00029: Password complexity failed for SYS user : Password must contain at least 1 special character." (ref: T-21297)
    4. Bug fix - Failed to restore "Virtual Machine" with error "Fail to create virtual disk. Error=A specified parameter was not correct: " (ref: T-21384)
    5. Bug fix - Backup and DIC failed due to unexpected files exist in usage folder (ref: T-20866)
    6. Bug fix - VMware restore failed with "Deserialization failed" error (ref: T-20955)
    7. Bug fix - Cannot restore some files with decryption key incorrect message (ref: T-20872)
    8. Bug fix - Fail to restore the VMware backup via feature "Granular Restore" (ref: T-20942)
    9. Bug fix - MSSQL restore fails with "Backup file is corrupt" (ref: T-21547)
    10. Bug fix - Restore prompt and ask to enter the encryption key even after the correct key being inputted (ref: T-21041)
    11. Bug fix - VM restore having "[RestoreRunDirectVmUtils.publishVm] vmx file not found" error message (ref: T-21413)
    12. Bug fix - Failed to restore VM backup with error "Failed to obtain inputstream" (ref: T-21477)
    13. Bug fix - Merging Delta process stuck when using CBP to restore Exchange Server DB as Raw File (ref: T-21241)
    14. Bug fix - Hyper-V RunDirect Restore and Raw File Restore Failure with "Could not find Ethernet switch" error (ref: T-21468)
    15. Bug fix - Granular restore cannot be performed with fail to mount VFS drive error (ref: T-21621)
    16. Bug fix - Brick level restore failed with items not being restored to the correct folder (ref: T-21832)
    17. Bug fix - Unable to restore Cloud File Backup to alternative SFTP location with "socket is not established" error (ref: T-21620)
  • Software Update
  • N/A - No updates have been made in this category
  • System maintenance
    1. Bug fix - Retention policy job will fail with error if usage log is corrupted causing the backup status to be "backup completed with errors" (ref: T-20331)
  • User experiences
  • N/A - No updates have been made in this category

v3.3.2.1 (12-Apr-2018)

Known Issues
  • Due to bug in v2.1.0.0/v2.2.2.0, update from v2.1.0.0/v2.2.2.0 to v3.1.0.1 via Software Update is not supported. Users are required to download installer to upgrade to v3.3.2.1.
  • CloudBacko Pro is not able to backup SQL database with special character for MS SQL Backup Set in ODBC mode.
  • For performing RunDirect Restore on Hyper-V Standalone Server, users are required to manually install the RunDirect driver first. This does not apply to Hyper-V Server bundled with Windows.
  • Due to the limitation of Windows OneDrive free account, backup and restore to Windows OneDrive may take longer time
  • Unable to perform software update on Mac OS X
This release contains the enhancements and bug fixes listed below:
  • Application specific backup
    1. Enhancement - Remove desupported VMware version from the new backup set wizard (ref: T-19859)
    2. Enhancement -MSSQL backup log statement "Skip backing up xxx (Database is offline)" should be shown in warning type (ref: T-20602)
    3. Bug fix - Cloud File Backup to Google Drive get "[GDriveManager.getInputStream] Target is not a file, sParent=" error (ref: T-17938)
    4. Bug fix - Better error message for issue(s) encountered when restoring Hyper-V VM to alternate host (ref: T-19446)
    5. Bug fix - Cloud file backup with OnedriveForBusiness files is failed with "429 TOO MANY REQUESTS" (ref: T-19747)
    6. Bug fix - Lotus Database backup set with error "The file name, directory name, or volume label syntax are not correct." (ref: T-19573)
    7. Bug fix - Unable to perform Hyper-V 2012R2 Granular restore with "Fail to install "Virtual File System Driver" error (ref: T-19501)
    8. Bug fix - MSSQL Log backup runs with "The reference database is mismatched with backup database, backup will run in full backup type" (ref: T-19581)
    9. Bug fix - MSSQL backup shows "Instance is offline" warning even if the database is actually online in MSSQL management studio (ref: T-19599)
    10. Bug fix - Hyper-V 2012R2 with Run Direct fails to start VM after restoring on another Hyper-V 2012R2 (ref: T-19601)
    11. Bug fix - Backup fails with reason = [ObsManager.mkdirs] Failed to mkdirs...Connection pool shut down" (ref: T-19660)
    12. Bug fix - Hyper-V 2008R2 backup error "Cannot start shadow copy, reason =Failed to get VM State. Error = Invalid namespace" (ref: T-19727)
    13. Bug fix - BSOD when running HyperV backup with Bit Defender AV (ref: T-19776)
    14. Bug fix - Exchange 2016 mail-level backup gets warning message: Backup source "Microsoft Exchange/Public Folders" does not exist ! (ref: T-20211)
    15. Bug fix - MSSQL Backup getting "OK ( no files backed up )") after migrated from v6 to v7 (Without Data Migration enabled) (ref: T-19993)
    16. Bug fix - "Cannot start shadow copy, ...Failed to get VM State. Error = The virtual machine...could not be found" is shown in Hyper-V 2008R2 Cluster backup (ref: T-20114)
    17. Bug fix - Failed to backup System Databases with MSSQL VSS mode backup set (ref: T-19614)
    18. Bug fix - Office365 backup "[Bptree.KeyRangeIterator.hasNext] Error=[ExchangeStandardFolder.getOrdinal] Invalid ID: 14tknLeaf=[TreeKeyNode.toString]" error (ref: SVG-782-79107, T-20345)
    19. Bug fix - Fail to run Cloud File Backup with error "Error=[d] DropboxManager.newFolderIterator": unexpected HTTP status code: 500 or 502 (ref: T-19076)
    20. Bug fix - Cannot create cloud file backup (FTP) backup-set with Sharefile FTP backup (ref: T-20495)
    21. Bug fix - Hyper-V 2016 schedule backup error "Failed to take VM recovery checkpoint. Error = Object reference not set to an instance of an object" (ref: T-19683)
    22. Bug fix - Hyper-V cluster 2012 backup "Unable to generate delta using CBT"The number of CBT log files do not match the number of virtual machine's..." (ref: T-19826)
    23. Bug fix - Exchange 2010 server backup with error "Cannot start shadow copy, reason =null" (ref: T-19897)
    24. Bug fix - MS SQL Log backup gets "[Microsoft][ODBC SQL Server Driver][DBMSLPCN]SQL Server does not exist or access denied." error after upgrade (ref: T-20008)
    25. Bug fix - MS SQL Restore incorrectly due to wrong delta files merging (ref: T-20027)
    26. Bug fix - Hyper-V 2012 backup with "Failed to generate delta file by using CBT. Reason = Log sequence incorrect..." and reupload full again (ref: T-20191)
    27. Bug fix - MySQL backup gets mysqldump: [Warning] Using a password on the command line interface can be insecure error (ref: T-20217)
    28. Bug fix - MSSQL VSS backup always run with "The reference database is mismatched with backup database, backup will run in full backup type" (ref: T-20479)
    29. Bug fix - VMware ESXi Restore "[Restorer.run] Path=xxx.vmdk Throwable= [F] [SFtpManager.getOutputStream.$1.close()] Failed to close 'xxx.vmdk' ERROR (ref: T-18698)
    30. Bug fix - Hyper-V 2012 backup with Failed to generate delta file by using CBT. Reason = Offset to change: xxx is over the disk size yyy (ref: T-20448)
    31. Bug fix - Hyper-V 2016 backup is stuck at downloading file list (ref: T-20619)
    32. Bug fix - Create Hyper-V 2016 (Failover Cluster) backupset get error "Temporary directory must set to remote share or cluster shared volume" (ref: T-20462)
    33. Bug fix - Hyper-V Restore error Delta file is corrupt ([DeltaFileMerger.process] Error=[DeltaUnit.readUnit][IOException] (ref: T-20236)
    34. Bug fix - CBK v3.3.0.1 Exchange 2016 mailbox backup (150 mailboxes) consumes too much Java Heap 40GB to complete (ref: T-19889)
  • Backup Destination
    1. Enhancement - Force to run a simple DIC before backup if the destination is AmazonS3 + GCS and the backup data is backed up by CBK v3.3.0.1 (ref: T-19505)
    2. Bug fix - Cannot backup to local NAS (ref: T-19698)
    3. Bug fix - Error "[d] Failed to access destination "OneDrive_droguerie" is shown when backing up to OneDrive for Business (ref: T-20359)
    4. Bug fix - Fails to access predefined OpenStack destination after renewing the token (ref: T-20455)
  • Customization
  • N/A - No updates have been made in this category
  • Deployment
    1. Enhancement - Include the COMODO cert in the keystore in CBK (ref: T-20200)
    2. Bug fix - CBP installation prompts FSRedirector.sys filter driver blocked on Windows Server 2016 (Shows Unsigned) (ref: T-19585)
    3. Bug fix - Move mail count are not displayed in backup log for Office 365 Online backup set (ref: T-20087)
    4. Bug fix - Cannot restart the CloudBacko Services with error 1067 (ref: T-20233)
    5. Bug fix - Granular Restore failed with "Fail to Install Virtual File System Driver" and "Fail to install VMDK Mounter Driver" errors (ref: T-20583)
  • File backup
    1. Bug fix - Schedule backup "Failed to get FileAttribute: 1492465432158 from cache" error message in scheduler debug log (ref: T-19788)
    2. Bug fix - Backup gets "[BlockDB.init][BlockFileCorruptedExpt] Error initializing bptree" error (ref: T-19018)
    3. Bug fix - cbpsx64.exe consumes high CPU without running backup (ref: T-18917)
    4. Bug fix - "[warn] ...Path "xxx\My Documents" does not exist!" is shown after upgrade (ref: T-19619)
    5. Bug fix - [Shadow Copy] The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. (ref: T-20077)
    6. Bug fix - File backup encounters "Failed to delete ...because it is not empty. One of the existing files is...." error even with hotfix applied (ref: T-18957)
    7. Bug fix - File backup error "The service cannot be started, either because it is disabled or because it has no enabled devices associated with it" (ref: T-20329)
  • General / Miscellaneous
    1. Bug fix - Cannot Start CBP services > Error 1067: The process terminated unexpectedly (ref: T-19114)
    2. Bug fix - Exchange 2010 mail level restore fails with "Unexpected IOException, error=[ObsManager.getInputStream] Target is not a file..." (ref: T-19605)
    3. Bug fix - Fail to start the CBP GUI on Windows 10 version 1703 with GodMode enabled (ref: T-20490)
  • License / Billing module
  • N/A - No updates have been made in this category
  • Operating Systems
  • N/A - No updates have been made in this category
  • Purchase
  • N/A - No updates have been made in this category
  • Reporting / Email report
  • N/A - No updates have been made in this category
  • Restore / Decrypt
    1. Bug fix - Unable to restore backup files (ref: T-19140)
    2. Bug fix - VMware restore job cannot be stopped properly when some files failed to upload when restore non-VDDK VM to ESXi server (ref: T-19980)
    3. Bug fix - Restore of MSSQL encounters "Parameter is incorrect" issue (ref: T-19802)
    4. Bug fix - File backup not does not run post-command when it is stopped by scheduler (ref: T-20524)
    5. Bug fix - VMware RunDirect takes long time to move data to a temp backup location (ref: T-19775)
  • Software Update
  • N/A - No updates have been made in this category
  • System maintenance
  • N/A - No updates have been made in this category
  • User experiences
  • N/A - No updates have been made in this category

v3.3.0.1 (20-Nov-2017)

Known Issues
  • Due to bug in v2.1.0.0/v2.2.2.0, update from v2.1.0.0/v2.2.2.0 to v3.3.0.1 via Software Update is not supported. Users are required to download installer to upgrade to v3.3.0.1.
  • CloudBacko Pro is not able to backup SQL database with special character for MS SQL Backup Set in ODBC mode.
  • For performing RunDirect Restore on Hyper-V Standalone Server, users are required to manually install the RunDirect driver first. This does not apply to Hyper-V Server bundled with Windows.
  • Due to the limitation of Windows OneDrive free account, backup and restore to Windows OneDrive may take longer time
  • Unable to perform software update on Mac OS X
This release contains the enhancements and bug fixes listed below:
  • Application specific backup
    1. Enhancement - Support of Exchange 2016 mail level backup (ref: T-12654)
    2. Enhancement - Improve backup speed by supporting Hyper-V CBT/RCT for all cloud destinations (including RunDirect non-supported destination) (ref: T-17421)
    3. Enhancement - Support RCT for Hyper-V 2016 (ref: T-18206)
    4. Enhancement - Support Office 365 public folder backup (ref: T-19248)
    5. Enhancement - Improve handling for interrupting Office 365 Exchange Online backup job after pressed [X] button in UI (ref: T-19300)
    6. Enhancement - Improve memory management for Exchange2013 mail-level backup (ref: T-19003)
  • Backup Destination
  • N/A - No updates have been made in this category
  • Customization
  • N/A - No updates have been made in this category
  • Deployment
    1. N/A - No updates have been made in this category
  • File backup
    1. Bug fix - CBK backup has no further update in log after running for a while (ref: T-18563)
    2. Bug fix - File backup set backup job stops with Java crash (ref: T-18386)
    3. Bug fix - Unable to handle temp folder with Danish Character O (ref: T-18643)
  • General / Miscellaneous
  • N/A - No updates have been made in this category
  • License / Billing module
  • N/A - No updates have been made in this category
  • Operating Systems
    1. Enhancement - Support Ubuntu (ref: T-15218, T-18284)
  • Purchase
  • N/A - No updates have been made in this category
  • Reporting / Email report
  • N/A - No updates have been made in this category
  • Restore / Decrypt
  • N/A - No updates have been made in this category
  • Software Update
  • N/A - No updates have been made in this category
  • System maintenance
  • N/A - No updates have been made in this category
  • User experiences
    1. Enhancement - Change description "Specify the location where you want to store the system backup" of Windows System and System State Backups (ref: T-15361)

v3.1.0.1 (7-Aug-2017)

Known Issues
  • Due to bug in v2.1.0.0/v2.2.2.0, update from v2.1.0.0/v2.2.2.0 to v3.1.0.1 via Software Update is not supported. Users are required to download installer to upgrade to v3.1.0.1.
  • CloudBacko Pro is not able to backup SQL database with special character for MS SQL Backup Set in ODBC mode.
  • For performing RunDirect Restore on Hyper-V Standalone Server, users are required to manually install the RunDirect driver first. This does not apply to Hyper-V Server bundled with Windows.
  • Due to the limitation of Windows OneDrive free account, backup and restore to Windows OneDrive may take longer time
  • Unable to perform software update on Mac OS X
This release contains the enhancements and bug fixes listed below:
  • Application specific backup
    1. Bug fix - Oracle Database restore failed error=[GCSManager.getInputStream] Target is not a file, sParent=1499079 (ref: T-18092, T-18118, T-18119, T-18139)
  • Backup Destination
  • N/A - No updates have been made in this category
  • Customization
  • N/A - No updates have been made in this category
  • Deployment
    1. N/A - No updates have been made in this category
  • File backup
  • N/A - No updates have been made in this category
  • General / Miscellaneous
    1. Enhancement - Test Mode for skipping delete physical files and index files when running data integrity check (ref: T-16734, T-17713)
    2. Enhancement - Increase the default value of the -Xmx and -maxdirectmemorysize for 64 bits machine for Windows (ref: T-17639)
    3. Bug fix - Retry and read timeout value is not available in afc.opt (ref: T-17950)
    4. Bug fix - Continuous "[Shadow Copy] Snapshot for Shadow Copy Set is missing. Backup Terminate." error message frequently occurs. (ref: T-17940)
  • License / Billing module
  • N/A - No updates have been made in this category
  • Operating Systems
    1. Enhancement - Support macOS Sierra (macOS 10.12) (ref: T-14969)
  • Purchase
  • N/A - No updates have been made in this category
  • Reporting / Email report
  • N/A - No updates have been made in this category
  • Restore / Decrypt
    1. Enhancement - Support of opening backup data directly without restoration (OpenDirect)
    2. Enhancement - Support of granular restoration for individual file inside a VMware VM
    3. Enhancement - Support of granular restoration for individual file inside a Hyper-V VM
    4. Bug fix - Hyper-V Failover Cluster Restore does not contain the files created before the last backup job (ref: T-17621)
  • Software Update
    1. Bug fix - Software Update prompts a dialog box to confirm the replacement of the FSRedirector.sys (ref: T-17625, T-17695, T-17742, T-17774, T-17779, T-17797, T-17809)
  • System maintenance
    1. Bug fix - Running Data Integrity Check may cause BAK files to be automatically deleted (ref: T-17167)
  • User experiences
  • N/A - No updates have been made in this category

v2.9.0.1 (7-Aug-2017)

Known Issues
  • Due to bug in v2.1.0.0/v2.2.2.0, update from v2.1.0.0/v2.2.2.0 to v2.9.0.1 via Software Update is not supported. Users are required to download installer to upgrade to v2.9.0.1.
  • CloudBacko Pro is not able to backup SQL database with special character for MS SQL Backup Set in ODBC mode.
  • For performing RunDirect Restore on Hyper-V Standalone Server, users are required to manually install the RunDirect driver first. This does not apply to Hyper-V Server bundled with Windows.
  • Due to the limitation of Windows OneDrive free account, backup and restore to Windows OneDrive may take longer time
  • Unable to perform software update on Mac OS X
This release contains the enhancements and bug fixes listed below:
  • Application specific backup
    1. Bug fix - Unable to backup Office 365 mailbox if Office 365 admin account is also not licensed with any product (ref: T-17987)
    2. Bug fix - Domino backup fails with "File does not exist" error (ref: T-16647)
  • Backup Destination
  • N/A - No updates have been made in this category
  • Customization
  • N/A - No updates have been made in this category
  • Deployment
    1. N/A - No updates have been made in this category
  • File backup
    1. Bug fix - "Skip backing up...(network drive is not accessible)" is shown even with files uploaded fine (ref: T-17347)
    2. Bug fix - Backup Error "Type='LD' is not complete" (ref: T-17399)
    3. Bug fix - "[OutOfMemoryError] Direct buffer memory" error shown during backup of Windows "System Volume Information" folder (ref: T-17954)
  • General / Miscellaneous
  • N/A - No updates have been made in this category
  • License / Billing module
  • N/A - No updates have been made in this category
  • Operating Systems
  • N/A - No updates have been made in this category
  • Purchase
  • N/A - No updates have been made in this category
  • Reporting / Email report
  • N/A - No updates have been made in this category
  • Restore / Decrypt
  • N/A - No updates have been made in this category
  • Software Update
  • N/A - No updates have been made in this category
  • System maintenance
  • N/A - No updates have been made in this category
  • User experiences
  • N/A - No updates have been made in this category

v2.7.0.2 (28-Jun-2017)

Known Issues
  • Due to bug in v2.1.0.0/v2.2.2.0, update from v2.1.0.0/v2.2.2.0 to v2.7.0.2 via Software Update is not supported. Users are required to download installer to upgrade to v2.7.0.2.
  • CloudBacko Pro is not able to backup SQL database with special character for MS SQL Backup Set in ODBC mode.
  • For performing RunDirect Restore on Hyper-V Standalone Server, users are required to manually install the RunDirect driver first. This does not apply to Hyper-V Server bundled with Windows.
  • Due to the limitation of Windows OneDrive free account, backup and restore to Windows OneDrive may take longer time
  • Unable to perform software update on Mac OS X
This release contains the enhancements and bug fixes listed below:
  • Application specific backup
    1. Bug fix - vCenter backup fails with error "Reason = "Spooling file failed. "..." (Cannot remotely copy file from hypervisor (code 9205))." (ref: T-17401)
    2. Bug fix - MSSQL backup [erro] [-] [Microsoft][ODBC SQL Server Driver][SQL Server]Login failed for user 'xxx\Administrator'. (ref: T-17721)
    3. Bug fix - MSSQL Backup Error "Required File "xxxx.mdf" for database is missing (ref: T-17746)
    4. Bug fix - Cannot delete MSSQL backup set with version not match error (ref: T-17098)
  • Backup Destination
    1. Enhancement - Support Dropbox API v2 (ref: T-17793)
    2. Bug fix - backup set index files are uploaded to cloud storage drive on Desination Pool even though the particular drive is full (ref: T-17526)
  • Customization
  • N/A - No updates have been made in this category
  • Deployment
    1. N/A - No updates have been made in this category
  • File backup
    1. Bug fix - Linux file backupset [New File]... Error="[c] [CloudFileSystem.createFile] File 'xxx' exists already as 'xxx' (ref: T-17283)
    2. Bug fix - Every new backupset on Linux GUI gets [New File] File="xx" Error="[n] [CloudFileSystem.createFile] Parent directory 'yyy' on first job (ref: T-17374)
    3. Bug fix - Backup with error "Failed to delete...because it is not empty. One of the existing files is...." (ref: T-17428,T-17431)
    4. Bug fix - Backup to DropBox fails with {"error": "Failed to grab locks for xxx: lock held by connection xx. Please re-issue the request."} (ref: T-17616)
  • General / Miscellaneous
    1. Bug fix - Social media button can be accessed by pressing "Tab" key (ref: T-17893)
    2. Bug fix - Backup fails with "Failed to initialize RemoteBDB.Cloud. Error=[CloudManager.ListFilesTask.run] Failed to list..." (ref: T-17763)
  • License / Billing module
    1. Bug fix - Trial user fails to register license through proxy (ref: T-17733)
  • Operating Systems
  • N/A - No updates have been made in this category
  • Purchase
  • N/A - No updates have been made in this category
  • Reporting / Email report
  • N/A - No updates have been made in this category
  • Restore / Decrypt
    1. Bug fix - Restore gives "[BackupSetIndex.getFirstBackupFile]" after selected snapshot before a certain date (ref: T-16902)
    2. Bug fix - Unable restore MSSQL raw file with version not match error (ref: T-17111)
    3. Bug fix - Duplicate folder shown when choose earlier snapshot/choose from all files in restore interface (ref: T-17377)
    4. Bug fix - Hyper-V 2012 Restore failed and the VM could not be booted into Windows (ref: T-17482)
    5. Bug fix - Fails to perform Hyper-V RunDirect Restore VMs on Hyper-V 2012R2 (ref: T-17670)
    6. Bug fix - Mac OSX file restore gives "[erro] [FileNotFoundException] File not Found No such file or directory, (ErrorCode:9002)" (ref: T-17688)
  • Software Update
  • N/A - No updates have been made in this category
  • System maintenance
  • N/A - No updates have been made in this category
  • User experiences
    1. Bug fix - Incorrect French translation (ref: T-17889)

v2.7.0.0 (26-Apr-2017)

Known Issues
  • Due to bug in v2.1.0.0/v2.2.2.0, update from v2.1.0.0/v2.2.2.0 to v2.7.0.0 via Software Update is not supported. Users are required to download installer to upgrade to v2.7.0.0.
  • CloudBacko Pro is not able to backup SQL database with special character for MS SQL Backup Set in ODBC mode.
  • For performing RunDirect Restore on Hyper-V Standalone Server, users are required to manually install the RunDirect driver first. This does not apply to Hyper-V Server bundled with Windows.
  • Due to the limitation of Windows OneDrive free account, backup and restore to Windows OneDrive may take longer time
  • Unable to perform software update on Mac OS X
This release contains the enhancements and bug fixes listed below:
  • Application specific backup
    1. Enhancement - Optimize the performance in listing folders in Office 365 Exchange Online (ref: T-16154)
    2. Enhancement - Enhance the speed of logging in and listing user mailboxes in Office 365 Exchange Online (ref: T-16407)
    3. Enhancement - Support ESXi v6 Update 2 without handshake problem (ref: T-13633)
    4. Enhancement - Support VMware vCenter Server / ESXi 6.5 (ref: T-15609)
    5. Enhancement - Support backup of VM on Windows 2016 with Hyper-V (ref: T-13162)
    6. Enhancement - Support restoring Hyper-V VMs to another Hyper-V server or Hyper-V Cluster environment (ref: T-16061)
    7. Enhancement - Support backup of VM with Hyper-V Server 2016 Failover cluster (VHD Set .VHDS) (ref: T-16140)
    8. Enhancement - Support restoring VM to raw files in VMDK format (ref: T-16627)
    9. Enhancement - Add an option to allow using osql for MSSQL backup (ref: T-14006)
    10. Bug fix - Error with Office365 backup if the name of backup source that contain the character "\" (ref: T-15800)
    11. Bug fix - Office365 backup is very slow (ref: T-16401)
    12. Bug fix - MSSQL backup cannot be completed after running post-command periodically (ref: T-16395)
    13. Bug fix - Cannot restore Hyper-V guest to another Windows Hyper-V 2008 R2 SP1 host (ref: T-14379)
    14. Bug fix - In-File delta VMware backup to RunDirect DISABLED destinations, "IOException" error shown in backup log (ref: T-15179)
    15. Bug fix - Office 365 backup large mailbox failed with "[OutOfMemoryError] GC overhead limit exceeded" (ref: T-16363)
    16. Bug fix - Exchange 2007 mail-level backupset could not show the mailboxes in the backup source (ref: T-16903)
    17. Bug fix - MySQL backupset error mysqldump: unknown option '--events' on Linux after upgrade (ref: T-16872)
    18. Bug fix - Crashed with "Java(TM) Platform SE binary has stopped working" during VMware backup (ref: T-16084)
    19. Bug fix - Exchange backup fails with Error="[d] [ChunkedOutputStream.FlushData.execute] Failed to flush buffer (ref: T-16489)
  • Backup Destination
    1. Enhancement - Update Aliyun Bucket Regions (ref: T-16725)
      • Zhangjiakou [oss-cn-zhangjiakou]
      • US Virginia [oss-us-east-1]
      • Asia Pacific (Sydney) [oss-ap-southeast-2]
      • Asia Pacific (Japan) [oss-ap-northeast-1]
      • EU (Frankfurt) [oss-eu-central-1]
      • Middle East (Dubai) [oss-me-east-1]
    2. Bug fix - CBK 2500 backup with "Failed to initialize RemoteBDB.Cloud." error after upgrading from 2300 (ref: T-16869)
  • Customization
  • N/A - No updates have been made in this category
  • Deployment
    1. Enhancement - Avoid breaking the apt-get upgrade process of Linux when installing (ref: T-16673)
    2. Bug fix - Missing icon in launchpad when all CBP, CBL and/or CBH are installed on OS X (ref: T-15002)
  • File backup
    1. Enhancement - Allow Unix/Linux device nodes to be backed up and restored properly (ref: T-3069)
    2. Enhancement - Supports backup of a mount point file (ref: T-14202)
    3. Enhancement - Catch Java exceptions when running RunBackupSet.sh with a non-supported / non-existent backup set (ref: T-2904)
    4. Enhancement - Add an option "bUploadFullIfGenDeltaFailed" to In-file Delta settings in user profile (ref: T-16912)
    5. Bug fix - Hangs at the stage "Saving encrypted backup file index to .../blocks at destination" when backing up to FTP (ref: T-16311)
  • General / Miscellaneous
    1. Enhancement - Support Italian (ref: T-16677)
    2. Bug fix - Missing prompt for taking ownership of backup set when switching schedule backup (ref: T-15045)
    3. Bug fix - DIC logs "null null null" error with current index is removed and last backup job index is empty (ref: T-16272)
    4. Bug fix - Run DIC on local dest backup set with empty current index and temp index deleted will fail to delete old set of index files (ref: T-16300)
    5. Bug fix - Wrong spelling for error message of Windows System Backup backup set (ref: T-16615)
    6. Bug fix - "Encryption Key Reminder" is shown after the Windows Auth page when Schedule is ENABLED for Wins Junction Points backup set (ref: T-16767)
    7. Bug fix - Title of [Settings] missing on CBK GUI in Catalan (ca) language (ref: T-16472)
  • License / Billing module
  • N/A - No updates have been made in this category
  • Operating Systems
  • N/A - No updates have been made in this category
  • Purchase
  • N/A - No updates have been made in this category
  • Reporting / Email report
  • N/A - No updates have been made in this category
  • Restore / Decrypt
    1. Bug fix - Decrypt Files Wizard got errors on decrypting the data (ref: T-16576)
    2. Bug fix - Restore vCenter-v6 Datastore/Hosts and Clusters to Original location is failed when the default Alarm in vCenter is long in length (ref: T-14601)
    3. Bug fix - VMware RunDirect Restore successfully but the restored VM is corrupted and not usable (ref: T-16332)
    4. Bug fix - restore.bat prompts for overwriting exiting file even with SET REPLACE_EXISTING_FILE="--all" (ref: T-16420)
  • Software Update
    1. Bug fix - When clicked "Check Update" button in Software Update, it shows "server is down for maintenance" (ref: T-16296)
  • System maintenance
  • N/A - No updates have been made in this category
  • User experiences
    1. Bug fix - Uninstallation on Hyper-V Core machine has "The program can't start because MAPI32.dll is missing from your computer" error prompted (ref: T-14635)
    2. Bug fix - Takes a long verifying time to load Office 365 backup settings (ref: T-16262)
    3. Bug fix - Amazon S3 Keys being Displayed on the error message (ref: T-16518)

v2.5.0.0 (20-Feb-2017)

Known Issues
  • Due to bug in v2.1.0.0/v2.2.2.0, update from v2.1.0.0/v2.2.2.0 to v2.5.0.0 via Software Update is not supported. Users are required to download installer to upgrade to v2.5.0.0.
  • Due to the temporary limitation imposed by Amazon Cloud Drive, backup and restore to Amazon Cloud Drive may take longer time.
  • For performing RunDirect Restore on Hyper-V Standalone Server, users are required to manually install the RunDirect driver first. This does not apply to Hyper-V Server bundled with Windows.
  • Due to the limitation of Windows OneDrive free account, backup and restore to Windows OneDrive may take longer time
  • Unable to perform software update on Mac OS X
This release contains the enhancements and bug fixes listed below:
  • Application specific backup
    1. Enhancement - Support backup/restore of cloud (e.g. OneDrive, DropBox) files to/from CloudBacko (ref: T-13156)
    2. Enhancement - Enable SystemState Backup on Windows Server 2016 (ref: T-12208)
    3. Enhancement - Enable Windows System Backup on Windows Server 2016 (ref: T-12207)
    4. Enhancement - Support Exchange Online backup/restore for Office 365 (ref: T-7452)
    5. Enhancement - Implement Hyper-V VSS writer to speed up VM delta generation (ref: T-13147)
    6. Enhancement - Add java option "-XX:MaxDirectMemorySize=512m" to prevent [OutOfMemoryError] Direct buffer memory error. (ref: T-15556)
    7. Enhancement - Support Hyper-V Backup/Restore with Windows OS which supports Auto Recovery functionality (ref: T-14988)
    8. Enhancement - Support license module of Cloud File and Office 365 Exchange Online (ref: T-16346)
    9. Enhancement - Windows installer supports installation/upgrade/uninstallation of NFS service (ref: T-14368)
    10. Enhancement - Support registering NFS to existing portmapper on NIX (ref: T-14542)
    11. Enhancement - Enhance NFS server to handle every found crash case (ref: T-15534)
    12. Enhancement - Migrate "OneDrive for Business" API to OneDrive API 2.0 (ref: T-14593)
    13. Enhancement - Update Amazon AWS S3 regions (ref: T-16067)
      • Asia Pacific (Mumbai) ap-south-1
      • Canada (Central) ca-central-1
      • EU (London) eu-west-2
      • US East (Ohio) us-east-2
    14. Bug fix - Delete and re-upload the same file when failed to get output stream (ref: T-15745)
    15. Bug fix - CBK 2.3.0.0 fails to add Azure destination with error "The value for one the HTTP headers is not in the correct format" (ref: T-14516)
    16. Bug fix - Hyper-V cluster backup missed with error (ref: T-14407)
    17. Bug fix - MS SQL backup completed with warning "MSSQL_FAILED_TO_LOAD_CHANGES" on incremental only (ref: T-14438)
    18. Bug fix - Window System Backup Set mapped drive is not displayed as selectable option for image spool path (ref: T-14173)
    19. Bug fix - Cannot show database(s) in source if the name of the MSSQL is longer than 15 characters (ref: T-13971)
    20. Bug fix - 2008 R2 database backup error "Cannot start shadow copy, reason =null" (ref: T-12950)
    21. Bug fix - Oracle Backupset 'JavaSysPriv role not granted. Please execute "Grant JavaSysPriv to System"' even after granting the JavaSysPriv (ref: T-14623)
    22. Bug fix - Backup with error: VSS_E_WRITERROR_NONRETRYABLE (ref: T-14007)
    23. Bug fix - MS Windows System Backup without Windows User Authentication failure after upgrade (ref: T-14437)
    24. Bug fix - MS SQL backup gets 'No database file found for "yyyyyy\xxx"' error but the selected databases do exist (ref: T-14531)
    25. Bug fix - MSSQL backup fails with null error (ref: T-14454)
    26. Bug fix - No database file found for "%DB_Name%" (ref: T-14123)
    27. Bug fix - Subsquent backup of VM on Hyper-V 2012 R2 Cluster does not backup VHDX file (VHDX file located on Cluster Storage) (ref: T-14031)
    28. Bug fix - Fails to restore Hyper-v run direct to original location after a successful backup (ref: T-13959)
    29. Bug fix - MS SQL backup gets "VSS" error on Incremental Backup and "No database file found" error on Full Backup (ref: T-14317)
    30. Bug fix - Missing MSSQL database source if name matches with second instance name (ref: T-14329)
    31. Bug fix - VMware backup fails with the "failed to update backup file" error (ref: T-14290)
    32. Bug fix - Schedule Job with error: For input string: C (ref: T-14148)
    33. Bug fix - Exchange 2010 mail level backup fails to run with null error (ref: T-13807)
    34. Bug fix - MSSQL 2014 backup fails with [erro] [-] Cannot start shadow copy, reason =null (ref: T-14186)
    35. Bug fix - Exchange 2010 DAG database backupset gets [erro] [100] [RuntimeException] bad record MAC (ref: T-14176)
    36. Bug fix - Exchange 2010 Cannot get Server DN ERROR=MAPI_E_NOT_FOUND (ref: T-14088)
    37. Bug fix - Cannot create Exchange 2013 mail-level backupset on Windows 2012 R2 (DN ERROR=MAPI_E_NOT_FOUND) (ref: T-14023)
    38. Bug fix - Crashes when creating MSSQL backup set on 32bit Windows 2008 (ref: T-14396)
    39. Bug fix - Failing to create new backup set due to problems with SidebySide (ref: T-13782)
    40. Bug fix - View backup log for Oracle Backup Set on Backup page or on Report page, it shows BLANK page (ref: T-13965)
    41. Bug fix - Hyper-V Clustering backup job contains "Unable to generate delta using CBT" warning (ref: T-14632)
    42. Bug fix - Backup Hyper-V Clustering "Paused" status VM failed with "Failed to create a checkpoint" error (ref: T-14659)
    43. Bug fix - Create dummy backup checkpoint (snapshot) when restoring to Alternate location and Raw Files (but NOT for Original location) (ref: T-14585)
    44. Bug fix - Restore Hyper-V VM to original location occasionally hit VM NOT listed in HyperV Manager issue (ref: T-14577)
    45. Bug fix - CBT log files for Full and Differential Hyper-V backup jobs were not properly clean up (ref: T-14616)
    46. Bug fix - Run Direct restore VM (Which is a restored to alternate location VM from previous backup sets) to alternate location failed (ref: T-14634)
    47. Bug fix - "Unexpected error querying for the IVssWriterCallback interface" always shown in Event Viewer during Backup/Restore jobs (ref: T-14579)
    48. Bug fix - Allow user to restore "Host Component" / "Initial Store" in Hyper-V backup set to Original location with Run Direct Enabled (ref: T-14640)
    49. Bug fix - Hyper-V Cluster backup set restore VM to alternate location failed with "[MSVMExpt] Fail to import Virtual Machine {0}" error (ref: T-14631)
    50. Bug fix - Backing up power on VMs on hyper-v would lead to reconnectDifferencingDisk error when restoring (ref: T-14134)
    51. Bug fix - Win-sys backup's "store system backup location" is set to "C:" after upgrade (ref: T-12461)
    52. Bug fix - MS SQL backupset wait for 48 hours to show the bkup source list for large no. of db and backup does not work (ref: T-14553)
    53. Bug fix - Crashed - Exchange Mail Level Backup (ref: T-15317)
    54. Bug fix - After upgrade, the scheduled MSSQL backup job will never compeleted. (ref: T-14607)
    55. Bug fix - Fail to backup ESXi VM (ref: T-14993)
    56. Bug fix - CBTFilter with Bit Defender AV causing server blue screen (ref: T-15352)
    57. Bug fix - MSSQL backup Error="[IOException] [ReadAheadInputStream.Reader.run]... Throwable=Direct buffer memory" (ref: T-15578)
    58. Bug fix - VM Backup - Various error on backing up a VM (ref: T-15175)
    59. Bug fix - Hyper-V backup the "Data.vhdx" disk file is uploading in it's entirety in every backup job (ref: T-15320)
    60. Bug fix - Views Exchange 2016 backup source with Unknown error code (ref: T-15756)
    61. Bug fix - MSSQL backup with error "MSSQL_DB_REQUIRED_FILE_MISSING_TPLATE,S003422%5cACA\RE001403,RE001403.mdf" (ref: T-15257)
    62. Bug fix - MSSQL Backup error "MSSQL_DB_REQUIRED_FILE_MISSING_TPLATE" (ref: T-15430)
    63. Bug fix - Getting the error meaasge "TNS Listener Service is not started when creating the Oracle backup set. (ref: T-15771)
    64. Bug fix - MySQL Backup error "Skipping the data of table mysql.event." (ref: T-15657)
    65. Bug fix - MSSQL backup with error ""MSSQL_DB_REQUIRED_FILE_MISSING_TPLATE,SRV01%5cOPUS\\OPUS%5fTEST\\OPUS_TEST,components.xml" (ref: T-15064)
    66. Bug fix - Views Exchange 2010 backup source with Unknown error code (ref: T-15477)
    67. Bug fix - Cannot create Exchange 2007 backup set with E_UNEXPECTED (ref: T-15541)
    68. Bug fix - Crashes when running the backup job of the Exchange 2010 mail-level backupset (MAPIWrapper2010.exe) (ref: T-14067)
    69. Bug fix - Fail to run Hyper V backup with error Fail to load CBT (ref: T-15204)
    70. Bug fix - Backup crashes Hyper-V server with a Bluescreen after upgrading (ref: T-15168)
    71. Bug fix - Hyper-V backup crashes with Blue Screen of Death (ref: T-15248)
    72. Bug fix - Hyper-V Server crashed (ref: T-15234)
    73. Bug fix - Exchange backup with "Error="[M] [ReadAheadInputStream.Reader.readStream]@104287904 READ_TIMEOUT=5400000 exceeded" (ref: T-15049)
    74. Bug fix - Cannot perform VM backup with VDDK mode after added a new VM in backup set (ref: T-12810)
    75. Bug fix - Fail to run backup with error Failed to obtain link and Failed to retain non-empty directory (ref: T-15696)
    76. Bug fix - MSSQL backup fails with "Failed to run space free up of destination" randomly (ref: T-15043)
    77. Bug fix - Select destination & restore Oracle backup job, a BLANK screen is shown (ref: T-14776)
    78. Bug fix - Fail to list/restore delta job of Exchange DB (ref: T-16271)
    79. Bug fix - Failed to create Exchange Mail level backup set (ref: T-16034)
    80. Bug fix - Getting the error meaasge "TNS Listener Service is not started when creating the Oracle backup set. (ref: T-15072)
    81. Bug fix - Dummy Snapshot is not merged after restoring a Hyper-V Backup Set in non-cluster environment (ref: T-16160)
    82. Bug fix - Fail to restore a Hyper-V Backup Set in Windows Updated Environment if the VM status is "Saved" during backup (ref: T-16161)
    83. Bug fix - Error returns when restoring MySQL backup job on Linux platform (ref: T-16114)
    84. Bug fix - Hyper-V limitation on max no. VMs to back does not apply on trial users (ref: T-14925)
    85. Bug fix - Oracle backup with "{0} not found after copying" error (Fix error message) (ref: T-15489)
    86. Bug fix - SaveToMSG ERROR=STG_E_FILEALREADYEXISTS (ref: T-14758)
    87. Bug fix - Support to backup MySQL information_schema (ref: T-4696)
    88. Bug fix - CBK 2.3.0.0 vCenter backup with error "Reason = "Fail to connect VM disk by VDDK library [Cannot connect to the host]" (ref: T-14528)
    89. Bug fix - Failed to create Lotus Notes backup set (ref: T-16041)
  • Backup Destination
    1. Enhancement - Support IBM Softlayer as Openstack destination (ref: T-15025)
    2. Bug fix - Could not create Predefined Destination to AmazonS3 (Failed to access destination "AmazonS3-1". Reason="Access Denied") (ref: T-15722)
    3. Bug fix - Cannot not add Onedrive for Business as a backup destination fails the [NullPointerExeption] null error (ref: T-13995)
  • Customization
    1. Bug fix - Minimized Icon on the Dock bar of Mac OSX is having a degraded resolution (ref: T-14785)
  • Deployment
    1. Enhancement - CBT Cluster service only supports installation on Windows x64 (ref: T-14872)
    2. Bug fix - Fail to install on OS X, the installer package is damaged and can't be opened (ref: T-14617)
  • File backup
    1. Enhancement - Speed up file backup/restore (ref: T-14170)
    2. Bug fix - Displayed backup record incorrectly (ref: T-14210)
    3. Bug fix - Backup with PST file to Amazon keeps failing with Error="[d] [ChunkedOutputStream.Flush Data.execute] Failed to flush buffer (ref: T-15032)
    4. Bug fix - Backup Error "[OutOfMemoryError] Direct buffer memory" (ref: T-15804)
    5. Bug fix - File backup with Error=[BackupSrcShortCutManager.Windows.getBackupSrcShortCutPath] User SID cannot be null (ref: T-14201)
    6. Bug fix - Backup Error "[OutOfMemoryError] Direct buffer memory" (ref: T-15743)
    7. Bug fix - Error="[b] [CloudFileSystem.getChunkBuffer] InterruptedException, caused by [InterruptedException] null" (ref: T-15331)
    8. Bug fix - After upgrade, backup got error and data integrity check got error (ref: T-13742)
    9. Bug fix - Backup Error "FastPipedOutputStream has been closed by the reading thread" (ref: T-15443)
    10. Bug fix - Linux File backup get the error "[k] [CloudFileSystem.deleteLinkTarget] Failed to obtain link '...' for target" (ref: T-15641)
    11. Bug fix - Keeping to get the error message "Failed to retain non-empty directory" during the backup procedure even updated (ref: T-14998)
    12. Bug fix - Backup on MAC fails with "[CloudFileSystem.deleteLinkTarget] Failed to obtain link" error (ref: T-15069)
    13. Bug fix - File backup error "Failed to delete '[BackupFile][ClientPath=...because it is not empty. One of the existing files is..." (ref: T-15144)
    14. Bug fix - Scheduler stopped after client machine reboot but show "started" in Windows Services (ref: T-15640)
    15. Bug fix - Backup error : Failed to retain non-empty directory (ref: T-15335)
    16. Bug fix - Failed to obtain link '%%' for target (ref: T-15293)
    17. Bug fix - Linux backup still fails with "Failed to retain non-empty directory" after CRC check (ref: T-14008)
    18. Bug fix - Cannot perform the Data Integrity Check (ref: T-15076)
    19. Bug fix - PDF Backup reports show errors "[CloudFileSystem.deleteLinkTarget] Failed to obtain link" (ref: T-15356)
    20. Bug fix - Schedule backup to Cloud Destinations and then Error is found in Scheduler debug.log (ref: T-9343)
    21. Bug fix - Starts backup twice after the change of daylight saving on client machine (ref: T-15094)
    22. Bug fix - CBK 2.3.0.0 sends email report without error even the backup is failed with Interrupted by Error (ref: T-14243)
  • General / Miscellaneous
    1. Enhancement - Bundled empty microsoft-windowsazure-api-0.4.6.jar to installers (ref: T-14526)
    2. Enhancement - Provide a script (ListBackupSetFiles) to download a list of dirs/files that can be restored (ref: T-14062)
    3. Enhancement - Allow to bypass the Windows Authentication for backing up local data only (ref: T-14171)
    4. Bug fix - Memory is exhausted by CDP if thousands of delete were detected (ref: T-14060)
    5. Bug fix - If CDP is enabled in the File backup set, then logout and use another account to login, CloudBacko service is terminated unexpected (ref: T-14576)
    6. Bug fix - ListBackupJob.sh / ListBackupJob.bat not working (ref: T-14275)
    7. Bug fix - Cannot Handle Encryption Key with Non-printable Characters in Re-configuration (ref: T-14139)
    8. Bug fix - Scheduler service was crashed without error message. (ref: T-14625)
    9. Bug fix - Cannot access backup set with String index out of range: 11 (ref: T-13478)
    10. Bug fix - [Utilities] > [Delete Backup Data] cannot be run in the second backup set, after creating a backup set and running [Delete Backup Data] (ref: T-14026)
    11. Bug fix - Backup Files are removed improperly after performing Data Integrity Check with CRC Enabled (ref: T-14394)
    12. Bug fix - Exposes the Amazon / AWS S3 Access Key and AWS Secret Key in plain text when exporting the Backup Set Settings to XML (ref: T-15749)
  • License / Billing module
  • N/A - No updates have been made in this category
  • Operating Systems
    1. Bug fix - Crash on Linux with Windows Event Log enabled for the user account (ref: T-14168)
  • Purchase
  • N/A - No updates have been made in this category
  • Reporting / Email report
    1. Enhancement - Include "Skip running retention policy..." in the backup log (ref: T-13661)
    2. Bug fix - Cannot update the usage in [Report]>[Usage] by "Space Freeing Up" or "Data Integrity Check" or running backup job (ref: T-14022)
    3. Bug fix - after upgrade, report usage page's destination list items are duplicated (ref: T-13747)
    4. Bug fix - Cannot show correct usage after deletion of backup data (ref: T-14093)
    5. Bug fix - CBK 2300 cannot display usage in Report section (ref: T-16055)
    6. Bug fix - CBK 2300 French Interface shows invalid parameters (ref: T-15618)
  • Restore / Decrypt
    1. Bug fix - Restore prompts to delete all data in destination by running DIC with CRC when fail to delete file (ref: T-14025)
    2. Bug fix - Fails to restore run direct to original location after a successful backup (ref: T-13921)
    3. Bug fix - Run Direct failed error ESXi 6.0.0 fails to make connection to this machine. Please provide the IP address ... (ref: T-15577)
    4. Bug fix - Restore failed with "Path does not exist" errors when restoring lots of files with permissions (ref: T-13768)
    5. Bug fix - Hyper-V Run Direct Restore gives "Failed to create a checkpoint of a virtual machine" error (ref: T-15997)
    6. Bug fix - Restore Oracle DB prompts an Error with blank message and no database shown in selection (ref: T-14912)
    7. Bug fix - Linux restore with "java.lang.NullPointerException" error (ref: T-15362)
    8. Bug fix - Restore with [erro] [Restorer.postRestoreTask.run] Path=... Throwable= Invalid file name (ref: T-15318)
    9. Bug fix - Restore relative symbolic link as asolute link no matter the 'follow link' is enabled or not (ref: T-14926)
    10. Bug fix - Hanged on selecting destination when trying to restore Hpyer-V backup set (ref: T-15039)
    11. Bug fix - MSSQL restore fails to restore with "The system cannot find the file specified" error (ref: T-15546)
    12. Bug fix - Hangs when selecting the destination to restore (ref: T-14135)
    13. Bug fix - Restore MySQL backup job returns error in restore log (ref: T-14675)
    14. Bug fix - Restore ESXi VM (with 2 or more snapshots) to Original location replace existing VM fails with "Fail to delete virtual disk" error (ref: T-13867)
    15. Bug fix - Fail to restore the VM with vmdk file name have -0000x pattern (ref: T-14668)
    16. Bug fix - Unable to restore backed up VMware disks (ref: T-14704)
    17. Bug fix - Hanged on restoring VM with Failed to flush buffer. Error='{1}' error (ref: T-14734)
    18. Bug fix - Restore VMware cannot restore old backup files (ref: T-14938)
    19. Bug fix - CBK 2300 restore from S3 with "Failed to list bucket" error (ref: T-16168)
    20. Bug fix - CBK 2300 VMware Vcenter restore with [ArrayIndexOutOfBoundsException] -1 error (ref: T-15304)
  • Software Update
  • N/A - No updates have been made in this category
  • System maintenance
    1. Bug fix - CBK 2.3.0.0 cannot update the usage in [Report]>[Usage] by "Space Freeing Up" or "Data Integrity Check" or running backup job (ref: T-14164)
  • User experiences
    1. Enhancement - Prompt user before terminating NFS service for Winodws installer (ref: T-14800)
    2. Enhancement - Support changing the date format for reporting in interface (ref: T-14019)
    3. Enhancement - Support functions of selecting/dis-selecting all user mailboxes for Office 365 module (ref: T-14665)
    4. Enhancement - Support US Date format for Custom Schedule in interface (ref: T-14332)
    5. Enhancement - Prompt for Reminding to Write Down or Keep Encryption Key in Safe Place (ref: T-14356)
    6. Enhancement - Show warning message for removing user settings and encryption info during uninstallation (ref: T-14763)
    7. Enhancement - Show proper error message when restore job exceeds the run direct limit (ref: T-15033)
    8. Enhancement - Show clear CloudBacko Pro/Lite/Home icon in Notification on Windows 10 (ref: T-11541)
    9. Bug fix - Cannot view online help pages (ref: T-14621)
    10. Bug fix - Empty error message is shown when user create "Failover Cluster" backup set in a Hyper-V non-cluster environment (ref: T-14641)
    11. Bug fix - Some online help screens not showing up for English, Traditional, and Simplified Chinese versions (ref: T-14730)
    12. Bug fix - Selecting another backup set type reverts user-inputted name to default name when creating new backup set (ref: T-14086)
    13. Bug fix - Client usage reporting shows repeated and incorrect information regarding selectable destination and backupsets (ref: T-14034)
    14. Bug fix - Unable to remove "Windows User Authentication" settings in backup set even if backup schedule is disabled within the same login session (ref: T-13930)
    15. Bug fix - Windows User Authentication settings in the backup set were saved by pressing [Cancel] button within the same login session (ref: T-13929)
    16. Bug fix - Informative message should be provided when restoring Hyper-V VM to the disk with insufficient space (ref: T-14880)
    17. Bug fix - Schedule not run at 'set' time for some timezones in new version of Windows platforms (Java 7) (ref: T-7984)
    18. Bug fix - Cloudbacko responds very slowly on any functions (GUI Slow + Freezing) (ref: T-14121)

v2.3.0.0 (7-Jul-2016)

Known Issues
  • Due to bug in v2.1.0.0/v2.2.2.0, update from v2.1.0.0/v2.2.2.0 to v2.3.0.0 via Software Update is not supported. Users are required to download installer to upgrade to v2.3.0.0.
  • Due to the temporary limitation imposed by Amazon Cloud Drive, backup and restore to Amazon Cloud Drive may take longer time.
  • For performing RunDirect Restore on Hyper-V Standalone Server, users are required to manually install the RunDirect driver first. This does not apply to Hyper-V Server bundled with Windows.
  • Due to the limitation of Windows OneDrive free account, backup and restore to Windows OneDrive may take longer time
  • Unable to perform software update on Mac OS X
This release contains the enhancements and bug fixes listed below:
  • Application specific backup
    1. Enhancement - Performance Enhancement on Microsoft SQL Server Backup (ref: T-13829)
    2. Bug fix - Unable create VMware backup set on ESXi v6 Update 2 (ref: T-13563)
    3. Bug fix - Misleading VMware "Run Direct" backup error on ESXi Free license (ref: T-13383)
  • Backup Destination
    1. Enhancement - Support of Amazon Cloud Drive (ref: T-13456)
  • Deployment
  • N/A - No updates have been made in this category
  • File backup
    1. Bug fix - Unable to backup/restore symbolic link on Mac (ref: T-10569)
  • General / Miscellaneous
    1. Bug Fix - Cloudbacko incorrectly prompts for Shutdown Windows when user logs off with a backup running (ref: T-13019)
  • License / Billing module
  • N/A - No updates have been made in this category
  • Operating Systems
    1. Enhancement - Support for Mac OS X 10.11 - El Capitan (ref: T-12317)
  • Purchase
  • N/A - No updates have been made in this category
  • Reporting / Email report
  • N/A - No updates have been made in this category
  • Restore / Decrypt
  • N/A - No updates have been made in this category
  • Software Update
    1. Bug fix - Fail to AUA Update CBK from v2.1.0.0 to v2.2.3.0 (ref: T-13784)
  • System maintenance
  • N/A - No updates have been made in this category
  • User experiences
    1. Enhancement - Added the following language: (ref: T-14010)
      • Basque (eu)
      • Catalan (ca)
      • Danish (da)
      • Dutch (nl)
      • French (fr)
      • German (de)
      • Greek Modern (el)
      • Hebrew (iw)
      • Hungarian (hu)
      • Japanese (ja)
      • Lithuanian (lt)
      • Korean (ko)
      • Norwegian (no)
      • Portuguese (Portugal) (pt_PT)
      • Swedish (sv)
      • Spanish (es)
      • Turkish (tr)

v2.1.0.0 (19-Feb-2016)

IMPORTANT NOTE
  • Starting from CloudBacko v2, the price model for VMware and Hyper-V backup is changed to per socket model instead of per host model.
Known Issues
  • Due to the limitation of Windows OneDrive free account, backup and restore to Windows OneDrive may take longer time
  • Unable to perform software update on Mac OS X
This release contains the enhancements and bug fixes listed below:
  • Application specific backup
    1. Enhancement - Support incremental backup for Microsoft SQL Server (ref: T-12073)
    2. Enhancement - Support backup and restore of MS Exchange DAG (MS Exchange 2010 and 2013)
    3. Enhancement - Support backup/restore of MS HyperV Server cluster (MS Windows 2008 R2, Windows 2012, and Windows 2012R2)
    4. Enhancement - Support perform VMware VDDK backup for VM on NFS datastore
    5. Enhancement - When backup of a MSSQL database is stopped, continue to backup other databases
    6. Bug fix - "No DB file found" backup error if MSSQL DB file extension is in upper case (ref: T-12477)
  • Backup Destination
    1. Enhancement - Support Amazon S3 "Standard", "Standard_IA (IA)", and "Reduced Redundancy (RRS)" storage classes (ref: T-13059)
    2. Enhancement - Support Google Cloud Storage "Standard Storage", "Durable Reduced Availability (DRA)", and "Cloud Storage Nearline" storage classes (ref: T-13134)
  • Deployment
  • N/A - No updates have been made in this category
  • File backup
    1. Bug fix - Scheduled and Contiuous Backup backups still run during the process of backup set deletion (ref: T-10545)
    2. Bug fix - Unable to exclude files using Filter if backup source points to a UNC path (ref: T-11822)
    3. Bug fix - CloudBacko reports successful backup, but files are missing from destination after completion (ref: T-12042)
    4. Bug fix - CloudBacko does not clear mapped drive connections when Contiuous Backup backup has completed (ref: T-12088)
    5. Bug fix - Contiuous Backup backup of ProgramData Folder result in backup hanging with index error (ref: T-12822)
    6. Bug fix - Backup log still shows "Deleting temporary file" if "Remove temporary files" is un-checked in backupset
    7. Bug fix - CloudBacko shows alert message incorrectly if a symlink (target to folder) is selected as backup source
    8. Bug fix - Cannot move backup file to retention for Windows encrypted files
  • General / Miscellaneous
  • N/A - No updates have been made in this category
  • License / Billing module
    1. Enhancement - Support per socket price model for VMware backup (instead of per host price model) (ref: T-12729)
    2. Enhancement - Support per socket price model for Hyper-V backup (instead of per host price model) (ref: T-12762)
  • Operating Systems
  • N/A - No updates have been made in this category
  • Purchase
  • N/A - No updates have been made in this category
  • Reporting / Email report
  • N/A - No updates have been made in this category
  • Restore / Decrypt
    1. Enhancement - Support Run Direct for VMware to start up guest VM directly from backup
    2. Enhancement - Support Run Direct for MS HyperV to start up guest VM directly from backup
    3. Bug fix - Restore successful but with "NullPointerException" error for restoring raw file for Hyper-V backup set (ref: T-11484)
    4. Bug fix - Unable to restore files to original location if backup source is a network drive (ref: T-12116)
    5. Bug fix - Restore symbolic links to a location which exists a physical file/folder with same name causes restore error, and vice versa
  • Software Update
  • N/A - No updates have been made in this category
  • System maintenance
  • N/A - No updates have been made in this category
  • User experiences
    1. Bug fix - No proper error message shown in CloudBacko Pro when running as a non-Root user in Linux via Terminal (ref: T-10413)
    2. Bug fix - CloudBacko incorrectly lists a restore as a backup job in system tray under "Stop Running Backup" (ref: T-11399)


v3.5.0.1 (3-Sep-2018)

Known Issues
  • Due to bug in v2.1.0.0/v2.2.2.0, update from v2.1.0.0/v2.2.2.0 to v3.1.0.1 via Software Update is not supported. Users are required to download installer to upgrade to v3.5.0.X.
  • Due to the limitation of Windows OneDrive free account, backup and restore to Windows OneDrive may take longer time
  • Unable to perform software update on Mac OS X
This release contains the enhancements and bug fixes listed below:
  • Application specific backup
    1. Enhancement - Improved Office 365 Exchange Online listing and backup performance (ref: T-21317)
    2. Bug fix - Office365 backup stuck for over 19 hours (ref: T-20195)
    3. Bug fix - Fail to run Office 365 backup with error "Failed to list: [CachedCloudService.list] Failed to list from cache" (ref: T-20595)
    4. Bug fix - Hit backup error "Failed to list: [CachedCloudService.list] Failed to list from .." when backup Office 365 mailboxes with 10000 subfolders inside (ref: T-21128)
    5. Bug fix - Fail to run System Backup with using NAS as temporay storage (ref: T-21736)
    6. Bug fix - Login attempts with Incorrect Password for Office 365 account connection would block subsequence login attempts with correct credentials (ref: T-21004)
    7. Bug fix - CBK cannot handle '\' and '/' characters in Cloud Files Backup of Google Drive (ref: T-21656)
    8. Bug fix - Unable to list Google Cloud Storage source files under folder name with space when create cloud file backup set (ref: T-20729)
    9. Bug fix - Cloud File backup is not able to list FTP files and directories (ref: T-21034)
    10. Bug fix - Public folder content not visible in Office365 backupset (ref: T-21107)
  • Backup Destination
    1. Enhancement - Support Azure Germany cloud storage (ref: T-20368)
    2. Enhancement - Support Azure Government cloud storage (ref: T-18694)
    3. Enhancement - Support new Aliyun Bucket Regions - China North 5 (Huhehaote), Asia Pacific SE 5 (Jakarta), Asia Pacific SOU 1 (Mumbai) (ref: T-19746, T-21047)
    4. Enhancement - Support new Amazon S3 Regions - EU (Paris) (ref: T-19913)
    5. Bug fix - CBK fails to backup to Azure through Proxy (ref: T-20877)
  • Deployment
  • N/A - No updates have been made in this category
  • File backup
    1. Enhancement - New [Rebuild index] option in Data Integrity Check page (ref: T-20919)
    2. Enhancement - Better handling for disconnected network share, skip backup when the iSCSI drive is Offline (ref: T-21411)
    3. Bug fix - Fail to run backup with error "Failed to upload cached index" (ref: T-21006)
    4. Bug fix - Cannot backup files on network drive with folder named "#..." in its upper directory (ref: T-21309)
    5. Bug fix - Could not reorder the backup destinations in both Concurrent Backup mode and Sequential Backup mode (ref" T-21562)
    6. Bug fix - Cloudbacko crashes during file backup Windows pop-up APPCRASH on bJW.exe (ref: T-21693)
    7. Bug fix - Retention clearance job encounters error "[PolicyExecutor.removeJobsByTime]BackupSet= "SCPA Server F - files (1463070045099)", Cause= "null"" (ref: T-20946)
    8. Bug fix - File backupset Continuous Backup could not detect and backup changes of data on network path (ref: T-21786)
  • General / Miscellaneous
    1. Enhancement - Run Data Integrity Check run automatically before each backup job (ref: T-21500)
    2. Enhancement - Support CA DigiCert Global Root G2 cert (ref: T-21632)
    3. Bug fix - Fail to backup data from NAS after Windows 10 patch 1803 update (ref: T-21590)
    4. Bug fix - Delete backup file encounters "Failed to delete...because it is not empty" (ref: T-21009)
    5. Bug fix - Add checking data validation (is restorable) during data integrity check (ref: T-21312)
  • License / Billing module
  • N/A - No updates have been made in this category
  • Operating Systems
    1. Enhancement - Support Mac OS X 10.13 High Sierra (ref: T-19293)
  • Purchase
  • N/A - No updates have been made in this category
  • Reporting / Email report
  • N/A - No updates have been made in this category
  • Restore / Decrypt
    1. Enhancement - Add checking to the permission of the temporary directory for restoration (ref: T-21095)
    2. Bug fix - Backup and DIC failed due to unexpected files exist in usage folder (ref: T-20866)
    3. Bug fix - Cannot restore some files with decryption key incorrect message (ref: T-20872)
    4. Bug fix - Restore prompt and ask to enter the encryption key even after the correct key being inputted (ref: T-21041)
    5. Bug fix - Unable to restore Cloud File Backup to alternative SFTP location with "socket is not established" error (ref: T-21620)
  • Software Update
  • N/A - No updates have been made in this category
  • System maintenance
    1. Bug fix - Retention policy job will fail with error if usage log is corrupted causing the backup status to be "backup completed with errors" (ref: T-20331)
  • User experiences
  • N/A - No updates have been made in this category

v3.3.2.1 (12-Apr-2018)

Known Issues
  • Due to bug in v2.1.0.0/v2.2.2.0, update from v2.1.0.0/v2.2.2.0 to v3.1.0.1 via Software Update is not supported. Users are required to download installer to upgrade to v3.3.2.1.
  • Due to the limitation of Windows OneDrive free account, backup and restore to Windows OneDrive may take longer time
  • Unable to perform software update on Mac OS X
This release contains the enhancements and bug fixes listed below:
  • Application specific backup
    1. Bug fix - Cloud File Backup to Google Drive get "[GDriveManager.getInputStream] Target is not a file, sParent=" error (ref: T-17938)
    2. Bug fix - Cloud file backup with OnedriveForBusiness files is failed with "429 TOO MANY REQUESTS" (ref: T-19747)
    3. Bug fix - Backup fails with reason = [ObsManager.mkdirs] Failed to mkdirs...Connection pool shut down" (ref: T-19660)
    4. Bug fix - Fail to run Cloud File Backup with error "Error=[d] DropboxManager.newFolderIterator": unexpected HTTP status code: 500 or 502 (ref: T-19076)
    5. Bug fix - Cannot create cloud file backup (FTP) backup-set with Sharefile FTP backup (ref: T-20495)
  • Backup Destination
    1. Enhancement - Force to run a simple DIC before backup if the destination is AmazonS3 + GCS and the backup data is backed up by CBK v3.3.0.1 (ref: T-19505)
    2. Bug fix - Cannot backup to local NAS (ref: T-19698)
    3. Bug fix - Error "[d] Failed to access destination "OneDrive_droguerie" is shown when backing up to OneDrive for Business (ref: T-20359)
  • Customization
  • N/A - No updates have been made in this category
  • Deployment
    1. Enhancement - Include the COMODO cert in the keystore in CBK (ref: T-20200)
    2. Bug fix - Move mail count are not displayed in backup log for Office 365 Online backup set (ref: T-20087)
    3. Bug fix - Cannot restart the CloudBacko Services with error 1067 (ref: T-20233)
  • File backup
    1. Bug fix - Schedule backup "Failed to get FileAttribute: 1492465432158 from cache" error message in scheduler debug log (ref: T-19788)
    2. Bug fix - Backup gets "[BlockDB.init][BlockFileCorruptedExpt] Error initializing bptree" error (ref: T-19018)
    3. Bug fix - cbpsx64.exe consumes high CPU without running backup (ref: T-18917)
    4. Bug fix - "[warn] ...Path "xxx\My Documents" does not exist!" is shown after upgrade (ref: T-19619)
    5. Bug fix - [Shadow Copy] The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. (ref: T-20077)
    6. Bug fix - File backup encounters "Failed to delete ...because it is not empty. One of the existing files is...." error even with hotfix applied (ref: T-18957)
    7. Bug fix - File backup error "The service cannot be started, either because it is disabled or because it has no enabled devices associated with it" (ref: T-20329)
  • General / Miscellaneous
    1. Bug fix - Cannot Start CBP services > Error 1067: The process terminated unexpectedly (ref: T-19114)
    2. Bug fix - Fail to start the CBP GUI on Windows 10 version 1703 with GodMode enabled (ref: T-20490)
  • License / Billing module
  • N/A - No updates have been made in this category
  • Operating Systems
  • N/A - No updates have been made in this category
  • Purchase
  • N/A - No updates have been made in this category
  • Reporting / Email report
  • N/A - No updates have been made in this category
  • Restore / Decrypt
    1. Bug fix - Unable to restore backup files (ref: T-19140)
    2. Bug fix - File backup not does not run post-command when it is stopped by scheduler (ref: T-20524)
  • Software Update
  • N/A - No updates have been made in this category
  • System maintenance
  • N/A - No updates have been made in this category
  • User experiences
  • N/A - No updates have been made in this category

v3.3.0.1 (20-Nov-2017)

Known Issues
  • Due to bug in v2.1.0.0/v2.2.2.0, update from v2.1.0.0/v2.2.2.0 to v3.3.0.1 via Software Update is not supported. Users are required to download installer to upgrade to v3.3.0.1.
  • CloudBacko Pro is not able to backup SQL database with special character for MS SQL Backup Set in ODBC mode.
  • For performing RunDirect Restore on Hyper-V Standalone Server, users are required to manually install the RunDirect driver first. This does not apply to Hyper-V Server bundled with Windows.
  • Due to the limitation of Windows OneDrive free account, backup and restore to Windows OneDrive may take longer time
  • Unable to perform software update on Mac OS X
This release contains the enhancements and bug fixes listed below:
  • Application specific backup
    1. Enhancement - Support Office 365 public folder backup (ref: T-19248)
    2. Enhancement - Improve handling for interrupting Office 365 Exchange Online backup job after pressed [X] button in UI (ref: T-19300)
  • Backup Destination
  • N/A - No updates have been made in this category
  • Customization
  • N/A - No updates have been made in this category
  • Deployment
    1. N/A - No updates have been made in this category
  • File backup
    1. Bug fix - CBK backup has no further update in log after running for a while (ref: T-18563)
    2. Bug fix - File backup set backup job stops with Java crash (ref: T-18386)
    3. Bug fix - Unable to handle temp folder with Danish Character O (ref: T-18643)
  • General / Miscellaneous
  • N/A - No updates have been made in this category
  • License / Billing module
  • N/A - No updates have been made in this category
  • Operating Systems
  • N/A - No updates have been made in this category
  • Purchase
  • N/A - No updates have been made in this category
  • Reporting / Email report
  • N/A - No updates have been made in this category
  • Restore / Decrypt
  • N/A - No updates have been made in this category
  • Software Update
  • N/A - No updates have been made in this category
  • System maintenance
  • N/A - No updates have been made in this category
  • User experiences
    1. Enhancement - Change description "Specify the location where you want to store the system backup" of Windows System and System State Backups (ref: T-15361)

v3.1.0.1 (7-Aug-2017)

Known Issues
  • Due to bug in v2.1.0.0/v2.2.2.0, update from v2.1.0.0/v2.2.2.0 to v3.1.0.1 via Software Update is not supported. Users are required to download installer to upgrade to v3.1.0.1.
  • Due to the limitation of Windows OneDrive free account, backup and restore to Windows OneDrive may take longer time
  • Unable to perform software update on Mac OS X
This release contains the enhancements and bug fixes listed below:
  • Application specific backup
    1. N/A - No updates have been made in this category
  • Backup Destination
  • N/A - No updates have been made in this category
  • Customization
  • N/A - No updates have been made in this category
  • Deployment
    1. N/A - No updates have been made in this category
  • File backup
    1. Bug fix - Continuous "[Shadow Copy] Snapshot for Shadow Copy Set is missing. Backup Terminate." error message frequently occurs. (ref: T-17940)
  • General / Miscellaneous
    1. Enhancement - Test Mode for skipping delete physical files and index files when running data integrity check (ref: T-16734, T-17713)
    2. Bug fix - Retry and read timeout value is not available in afc.opt (ref: T-17950)
  • License / Billing module
  • N/A - No updates have been made in this category
  • Operating Systems
    1. Enhancement - Support macOS Sierra (macOS 10.12) (ref: T-14969)
  • Purchase
  • N/A - No updates have been made in this category
  • Reporting / Email report
  • N/A - No updates have been made in this category
  • Restore / Decrypt
    1. Enhancement - Support of opening backup data directly without restoration (OpenDirect)
  • Software Update
  • N/A - No updates have been made in this category
  • System maintenance
    1. Bug fix - Running Data Integrity Check may cause BAK files to be automatically deleted (ref: T-17167)
  • User experiences
  • N/A - No updates have been made in this category

v2.9.0.1 (7-Aug-2017)

Known Issues
  • Due to bug in v2.1.0.0/v2.2.2.0, update from v2.1.0.0/v2.2.2.0 to v2.9.0.1 via Software Update is not supported. Users are required to download installer to upgrade to v2.9.0.1.
  • Due to the limitation of Windows OneDrive free account, backup and restore to Windows OneDrive may take longer time
  • Unable to perform software update on Mac OS X
This release contains the enhancements and bug fixes listed below:
  • Application specific backup
    1. Bug fix - Unable to backup Office 365 mailbox if Office 365 admin account is also not licensed with any product (ref: T-17987)
  • Backup Destination
  • N/A - No updates have been made in this category
  • Customization
  • N/A - No updates have been made in this category
  • Deployment
    1. N/A - No updates have been made in this category
  • File backup
    1. Bug fix - "Skip backing up...(network drive is not accessible)" is shown even with files uploaded fine (ref: T-17347)
    2. Bug fix - Backup Error "Type='LD' is not complete" (ref: T-17399)
    3. Bug fix - "[OutOfMemoryError] Direct buffer memory" error shown during backup of Windows "System Volume Information" folder (ref: T-17954)
  • General / Miscellaneous
  • N/A - No updates have been made in this category
  • License / Billing module
  • N/A - No updates have been made in this category
  • Operating Systems
  • N/A - No updates have been made in this category
  • Purchase
  • N/A - No updates have been made in this category
  • Reporting / Email report
  • N/A - No updates have been made in this category
  • Restore / Decrypt
  • N/A - No updates have been made in this category
  • Software Update
  • N/A - No updates have been made in this category
  • System maintenance
  • N/A - No updates have been made in this category
  • User experiences
  • N/A - No updates have been made in this category

v2.7.0.2 (28-Jun-2017)

Known Issues
  • Due to bug in v2.1.0.0/v2.2.2.0, update from v2.1.0.0/v2.2.2.0 to v2.7.0.2 via Software Update is not supported. Users are required to download installer to upgrade to v2.7.0.2.
  • CloudBacko Pro is not able to backup SQL database with special character for MS SQL Backup Set in ODBC mode.
  • For performing RunDirect Restore on Hyper-V Standalone Server, users are required to manually install the RunDirect driver first. This does not apply to Hyper-V Server bundled with Windows.
  • Due to the limitation of Windows OneDrive free account, backup and restore to Windows OneDrive may take longer time
  • Unable to perform software update on Mac OS X
This release contains the enhancements and bug fixes listed below:
  • Application specific backup
  • N/A - No updates have been made in this category
  • Backup Destination
    1. Enhancement - Support Dropbox API v2 (ref: T-17793)
    2. Bug fix - backup set index files are uploaded to cloud storage drive on Desination Pool even though the particular drive is full (ref: T-17526)
  • Customization
  • N/A - No updates have been made in this category
  • Deployment
    1. N/A - No updates have been made in this category
  • File backup
    1. Bug fix - Backup with error "Failed to delete...because it is not empty. One of the existing files is...." (ref: T-17428,T-17431)
    2. Bug fix - Backup to DropBox fails with {"error": "Failed to grab locks for xxx: lock held by connection xx. Please re-issue the request."} (ref: T-17616)
  • General / Miscellaneous
    1. Bug fix - Social media button can be accessed by pressing "Tab" key (ref: T-17893)
    2. Bug fix - Backup fails with "Failed to initialize RemoteBDB.Cloud. Error=[CloudManager.ListFilesTask.run] Failed to list..." (ref: T-17763)
  • License / Billing module
    1. Bug fix - Trial user fails to register license through proxy (ref: T-17733)
  • Operating Systems
  • N/A - No updates have been made in this category
  • Purchase
  • N/A - No updates have been made in this category
  • Reporting / Email report
  • N/A - No updates have been made in this category
  • Restore / Decrypt
    1. Bug fix - Restore gives "[BackupSetIndex.getFirstBackupFile]" after selected snapshot before a certain date (ref: T-16902)
    2. Bug fix - Duplicate folder shown when choose earlier snapshot/choose from all files in restore interface (ref: T-17377)
    3. Bug fix - Mac OSX file restore gives "[erro] [FileNotFoundException] File not Found No such file or directory, (ErrorCode:9002)" (ref: T-17688)
  • Software Update
  • N/A - No updates have been made in this category
  • System maintenance
  • N/A - No updates have been made in this category
  • User experiences
    1. Bug fix - Incorrect French translation (ref: T-17889)

v2.7.0.0 (26-Apr-2017)

Known Issues
  • Due to bug in v2.1.0.0/v2.2.2.0, update from v2.1.0.0/v2.2.2.0 to v2.7.0.0 via Software Update is not supported. Users are required to download installer to upgrade to v2.7.0.0.
  • Due to the limitation of Windows OneDrive free account, backup and restore to Windows OneDrive may take longer time
  • Unable to perform software update on Mac OS X
This release contains the enhancements and bug fixes listed below:
  • Application specific backup
    1. Enhancement - Optimize the performance in listing folders in Office 365 Exchange Online (ref: T-16154)
    2. Enhancement - Enhance the speed of logging in and listing user mailboxes in Office 365 Exchange Online (ref: T-16407)
    3. Bug fix - Error with Office365 backup if the name of backup source that contain the character "\" (ref: T-15800)
    4. Bug fix - Office365 backup is very slow (ref: T-16401)
    5. Bug fix - Office 365 backup large mailbox failed with "[OutOfMemoryError] GC overhead limit exceeded" (ref: T-16363)
  • Backup Destination
    1. Enhancement - Update Aliyun Bucket Regions (ref: T-16725)
      • Zhangjiakou [oss-cn-zhangjiakou]
      • US Virginia [oss-us-east-1]
      • Asia Pacific (Sydney) [oss-ap-southeast-2]
      • Asia Pacific (Japan) [oss-ap-northeast-1]
      • EU (Frankfurt) [oss-eu-central-1]
      • Middle East (Dubai) [oss-me-east-1]
    2. Bug fix - CBK 2500 backup with "Failed to initialize RemoteBDB.Cloud." error after upgrading from 2300 (ref: T-16869)
  • Customization
  • N/A - No updates have been made in this category
  • Deployment
    1. Bug fix - Missing icon in launchpad when all CBP, CBL and/or CBH are installed on OS X (ref: T-15002)
  • File backup
    1. Enhancement - Supports backup of a mount point file (ref: T-14202)
    2. Bug fix - Hangs at the stage "Saving encrypted backup file index to .../blocks at destination" when backing up to FTP (ref: T-16311)
  • General / Miscellaneous
    1. Enhancement - Support Italian (ref: T-16677)
    2. Bug fix - Missing prompt for taking ownership of backup set when switching schedule backup (ref: T-15045)
    3. Bug fix - DIC logs "null null null" error with current index is removed and last backup job index is empty (ref: T-16272)
    4. Bug fix - Run DIC on local dest backup set with empty current index and temp index deleted will fail to delete old set of index files (ref: T-16300)
    5. Bug fix - Wrong spelling for error message of Windows System Backup backup set (ref: T-16615)
    6. Bug fix - "Encryption Key Reminder" is shown after the Windows Auth page when Schedule is ENABLED for Wins Junction Points backup set (ref: T-16767)
    7. Bug fix - Title of [Settings] missing on CBK GUI in Catalan (ca) language (ref: T-16472)
  • License / Billing module
  • N/A - No updates have been made in this category
  • Operating Systems
  • N/A - No updates have been made in this category
  • Purchase
  • N/A - No updates have been made in this category
  • Reporting / Email report
  • N/A - No updates have been made in this category
  • Restore / Decrypt
    1. Bug fix - Decrypt Files Wizard got errors on decrypting the data (ref: T-16576)
    2. Bug fix - restore.bat prompts for overwriting exiting file even with SET REPLACE_EXISTING_FILE="--all" (ref: T-16420)
  • Software Update
    1. Bug fix - When clicked "Check Update" button in Software Update, it shows "server is down for maintenance" (ref: T-16296)
  • System maintenance
  • N/A - No updates have been made in this category
  • User experiences
    1. Bug fix - Takes a long verifying time to load Office 365 backup settings (ref: T-16262)
    2. Bug fix - Amazon S3 Keys being Displayed on the error message (ref: T-16518)

v2.5.0.0 (20-Feb-2017)

Known Issues
  • Due to bug in v2.1.0.0/v2.2.2.0, update from v2.1.0.0/v2.2.2.0 to v2.5.0.0 via Software Update is not supported. Users are required to download installer to upgrade to v2.5.0.0.
  • Due to the temporary limitation imposed by Amazon Cloud Drive, backup and restore to Amazon Cloud Drive may take longer time.
  • Due to the limitation of Windows OneDrive free account, backup and restore to Windows OneDrive may take longer time
  • Unable to perform software update on Mac OS X
This release contains the enhancements and bug fixes listed below:
  • Application specific backup
    1. Enhancement - Support backup/restore of cloud (e.g. OneDrive, DropBox) files to/from CloudBacko (ref: T-13156)
    2. Enhancement - Enable Windows System Backup on Windows Server 2016 (ref: T-12207)
    3. Enhancement - Support Exchange Online backup/restore for Office 365 (ref: T-7452)
    4. Enhancement - Add java option "-XX:MaxDirectMemorySize=512m" to prevent [OutOfMemoryError] Direct buffer memory error. (ref: T-15556)
    5. Enhancement - Support license module of Cloud File and Office 365 Exchange Online (ref: T-16346)
    6. Enhancement - Support Office365 Exchange Online for personal user account on CloudBacko Lite (ref: T-16419)
    7. Enhancement - Migrate "OneDrive for Business" API to OneDrive API 2.0 (ref: T-14593)
    8. Enhancement - Update Amazon AWS S3 regions (ref: T-16067)
      • Asia Pacific (Mumbai) ap-south-1
      • Canada (Central) ca-central-1
      • EU (London) eu-west-2
      • US East (Ohio) us-east-2
    9. Bug fix - Delete and re-upload the same file when failed to get output stream (ref: T-15745)
    10. Bug fix - CBK 2.3.0.0 fails to add Azure destination with error "The value for one the HTTP headers is not in the correct format" (ref: T-14516)
    11. Bug fix - Window System Backup Set mapped drive is not displayed as selectable option for image spool path (ref: T-14173)
    12. Bug fix - MS Windows System Backup without Windows User Authentication failure after upgrade (ref: T-14437)
    13. Bug fix - Win-sys backup's "store system backup location" is set to "C:" after upgrade (ref: T-12461)
    14. Bug fix - Fail to run backup with error Failed to obtain link and Failed to retain non-empty directory (ref: T-15696)
    15. Bug fix - Failed to create Lotus Notes backup set (ref: T-16041)
  • Backup Destination
    1. Enhancement - Support IBM Softlayer as Openstack destination (ref: T-15025)
    2. Bug fix - Could not create Predefined Destination to AmazonS3 (Failed to access destination "AmazonS3-1". Reason="Access Denied") (ref: T-15722)
    3. Bug fix - Cannot not add Onedrive for Business as a backup destination fails the [NullPointerExeption] null error (ref: T-13995)
  • Customization
    1. Bug fix - Minimized Icon on the Dock bar of Mac OSX is having a degraded resolution (ref: T-14785)
  • Deployment
    1. Bug fix - Fail to install on OS X, the installer package is damaged and can't be opened (ref: T-14617)
  • File backup
    1. Enhancement - Speed up file backup/restore (ref: T-14170)
    2. Bug fix - Displayed backup record incorrectly (ref: T-14210)
    3. Bug fix - Backup with PST file to Amazon keeps failing with Error="[d] [ChunkedOutputStream.Flush Data.execute] Failed to flush buffer (ref: T-15032)
    4. Bug fix - Backup Error "[OutOfMemoryError] Direct buffer memory" (ref: T-15804)
    5. Bug fix - File backup with Error=[BackupSrcShortCutManager.Windows.getBackupSrcShortCutPath] User SID cannot be null (ref: T-14201)
    6. Bug fix - Backup Error "[OutOfMemoryError] Direct buffer memory" (ref: T-15743)
    7. Bug fix - Error="[b] [CloudFileSystem.getChunkBuffer] InterruptedException, caused by [InterruptedException] null" (ref: T-15331)
    8. Bug fix - After upgrade, backup got error and data integrity check got error (ref: T-13742)
    9. Bug fix - Backup Error "FastPipedOutputStream has been closed by the reading thread" (ref: T-15443)
    10. Bug fix - Linux File backup get the error "[k] [CloudFileSystem.deleteLinkTarget] Failed to obtain link '...' for target" (ref: T-15641)
    11. Bug fix - Keeping to get the error message "Failed to retain non-empty directory" during the backup procedure even updated (ref: T-14998)
    12. Bug fix - Backup on MAC fails with "[CloudFileSystem.deleteLinkTarget] Failed to obtain link" error (ref: T-15069)
    13. Bug fix - File backup error "Failed to delete '[BackupFile][ClientPath=...because it is not empty. One of the existing files is..." (ref: T-15144)
    14. Bug fix - Scheduler stopped after client machine reboot but show "started" in Windows Services (ref: T-15640)
    15. Bug fix - Backup error : Failed to retain non-empty directory (ref: T-15335)
    16. Bug fix - Failed to obtain link '%%' for target (ref: T-15293)
    17. Bug fix - Linux backup still fails with "Failed to retain non-empty directory" after CRC check (ref: T-14008)
    18. Bug fix - Cannot perform the Data Integrity Check (ref: T-15076)
    19. Bug fix - PDF Backup reports show errors "[CloudFileSystem.deleteLinkTarget] Failed to obtain link" (ref: T-15356)
    20. Bug fix - Schedule backup to Cloud Destinations and then Error is found in Scheduler debug.log (ref: T-9343)
    21. Bug fix - Starts backup twice after the change of daylight saving on client machine (ref: T-15094)
    22. Bug fix - CBK 2.3.0.0 sends email report without error even the backup is failed with Interrupted by Error (ref: T-14243)
  • General / Miscellaneous
    1. Enhancement - Bundled empty microsoft-windowsazure-api-0.4.6.jar to installers (ref: T-14526)
    2. Enhancement - Provide a script (ListBackupSetFiles) to download a list of dirs/files that can be restored (ref: T-14062)
    3. Enhancement - Allow to bypass the Windows Authentication for backing up local data only (ref: T-14171)
    4. Bug fix - Memory is exhausted by CDP if thousands of delete were detected (ref: T-14060)
    5. Bug fix - If CDP is enabled in the File backup set, then logout and use another account to login, CloudBacko service is terminated unexpected (ref: T-14576)
    6. Bug fix - ListBackupJob.sh / ListBackupJob.bat not working (ref: T-14275)
    7. Bug fix - Cannot Handle Encryption Key with Non-printable Characters in Re-configuration (ref: T-14139)
    8. Bug fix - Scheduler service was crashed without error message. (ref: T-14625)
    9. Bug fix - Cannot access backup set with String index out of range: 11 (ref: T-13478)
    10. Bug fix - [Utilities] > [Delete Backup Data] cannot be run in the second backup set, after creating a backup set and running [Delete Backup Data] (ref: T-14026)
    11. Bug fix - Backup Files are removed improperly after performing Data Integrity Check with CRC Enabled (ref: T-14394)
    12. Bug fix - Exposes the Amazon / AWS S3 Access Key and AWS Secret Key in plain text when exporting the Backup Set Settings to XML (ref: T-15749)
  • License / Billing module
  • N/A - No updates have been made in this category
  • Operating Systems
  • N/A - No updates have been made in this category
  • Purchase
  • N/A - No updates have been made in this category
  • Reporting / Email report
    1. Enhancement - Include "Skip running retention policy..." in the backup log (ref: T-13661)
    2. Bug fix - Cannot update the usage in [Report]>[Usage] by "Space Freeing Up" or "Data Integrity Check" or running backup job (ref: T-14022)
    3. Bug fix - after upgrade, report usage page's destination list items are duplicated (ref: T-13747)
    4. Bug fix - Cannot show correct usage after deletion of backup data (ref: T-14093)
    5. Bug fix - CBK 2300 cannot display usage in Report section (ref: T-16055)
    6. Bug fix - CBK 2300 French Interface shows invalid parameters (ref: T-15618)
  • Restore / Decrypt
    1. Bug fix - Restore prompts to delete all data in destination by running DIC with CRC when fail to delete file (ref: T-14025)
    2. Bug fix - Restore failed with "Path does not exist" errors when restoring lots of files with permissions (ref: T-13768)
    3. Bug fix - Linux restore with "java.lang.NullPointerException" error (ref: T-15362)
    4. Bug fix - Restore relative symbolic link as asolute link no matter the 'follow link' is enabled or not (ref: T-14926)
    5. Bug fix - Hangs when selecting the destination to restore (ref: T-14135)
    6. Bug fix - CBK 2300 restore from S3 with "Failed to list bucket" error (ref: T-16168)
  • Software Update
  • N/A - No updates have been made in this category
  • System maintenance
    1. Bug fix - CBK 2.3.0.0 cannot update the usage in [Report]>[Usage] by "Space Freeing Up" or "Data Integrity Check" or running backup job (ref: T-14164)
  • User experiences
    1. Enhancement - Support changing the date format for reporting in interface (ref: T-14019)
    2. Enhancement - Support functions of selecting/dis-selecting all user mailboxes for Office 365 module (ref: T-14665)
    3. Enhancement - Support US Date format for Custom Schedule in interface (ref: T-14332)
    4. Enhancement - Prompt for Reminding to Write Down or Keep Encryption Key in Safe Place (ref: T-14356)
    5. Enhancement - Show warning message for removing user settings and encryption info during uninstallation (ref: T-14763)
    6. Enhancement - Show clear CloudBacko Pro/Lite/Home icon in Notification on Windows 10 (ref: T-11541)
    7. Bug fix - Cannot view online help pages (ref: T-14621)
    8. Bug fix - Some online help screens not showing up for English, Traditional, and Simplified Chinese versions (ref: T-14730)
    9. Bug fix - Selecting another backup set type reverts user-inputted name to default name when creating new backup set (ref: T-14086)
    10. Bug fix - Client usage reporting shows repeated and incorrect information regarding selectable destination and backupsets (ref: T-14034)
    11. Bug fix - Unable to remove "Windows User Authentication" settings in backup set even if backup schedule is disabled within the same login session (ref: T-13930)
    12. Bug fix - Windows User Authentication settings in the backup set were saved by pressing [Cancel] button within the same login session (ref: T-13929)
    13. Bug fix - Schedule not run at 'set' time for some timezones in new version of Windows platforms (Java 7) (ref: T-7984)
    14. Bug fix - Cloudbacko responds very slowly on any functions (GUI Slow + Freezing) (ref: T-14121)

v2.3.0.0 (7-Jul-2016)

Known Issues
  • Due to bug in v2.1.0.0/v2.2.2.0, update from v2.1.0.0/v2.2.2.0 to v2.3.0.0 via Software Update is not supported. Users are required to download installer to upgrade to v2.3.0.0.
  • Due to the temporary limitation imposed by Amazon Cloud Drive, backup and restore to Amazon Cloud Drive may take longer time.
  • Due to the limitation of Windows OneDrive free account, backup and restore to Windows OneDrive may take longer time
  • Unable to perform software update on Mac OS X
This release contains the enhancements and bug fixes listed below:
  • Application specific backup
  • N/A - No updates have been made in this category
  • Backup Destination
    1. Enhancement - Support of Amazon Cloud Drive (ref: T-13456)
  • Deployment
  • N/A - No updates have been made in this category
  • File backup
    1. Bug fix - Unable to backup/restore symbolic link on Mac (ref: T-10569)
  • General / Miscellaneous
    1. Enhancement - Add reminder tab for CloudBacko Lite (ref: 11557)
    2. Bug Fix - Cloudbacko incorrectly prompts for Shutdown Windows when user logs off with a backup running (ref: T-13019)
  • License / Billing module
  • N/A - No updates have been made in this category
  • Operating Systems
    1. Enhancement - Support for Mac OS X 10.11 - El Capitan (ref: T-12317)
  • Purchase
  • N/A - No updates have been made in this category
  • Reporting / Email report
  • N/A - No updates have been made in this category
  • Restore / Decrypt
  • N/A - No updates have been made in this category
  • Software Update
    1. Bug fix - Fail to AUA Update CBK from v2.1.0.0 to v2.2.3.0 (ref: T-13784)
  • System maintenance
  • N/A - No updates have been made in this category
  • User experiences
    1. Enhancement - Added the following language: (ref: T-14010)
      • Basque (eu)
      • Catalan (ca)
      • Danish (da)
      • Dutch (nl)
      • French (fr)
      • German (de)
      • Greek Modern (el)
      • Hebrew (iw)
      • Hungarian (hu)
      • Japanese (ja)
      • Lithuanian (lt)
      • Korean (ko)
      • Norwegian (no)
      • Portuguese (Portugal) (pt_PT)
      • Swedish (sv)
      • Spanish (es)
      • Turkish (tr)

v2.1.0.0 (19-Feb-2016)

Known Issues
  • Due to the limitation of Windows OneDrive free account, backup and restore to Windows OneDrive may take longer time
  • Unable to perform software update on Mac OS X
This release contains the enhancements and bug fixes listed below:
  • Application specific backup
  • N/A - No updates have been made in this category
  • Backup Destination
    1. Enhancement - Support Amazon S3 "Standard", "Standard_IA (IA)", and "Reduced Redundancy (RRS)" storage classes (ref: T-13059)
    2. Enhancement - Support Google Cloud Storage "Standard Storage", "Durable Reduced Availability (DRA)", and "Cloud Storage Nearline" storage classes (ref: T-13134)
  • Deployment
  • N/A - No updates have been made in this category
  • File backup
    1. Bug fix - Scheduled and Contiuous Backup backups still run during the process of backup set deletion (ref: T-10545)
    2. Bug fix - CloudBacko reports successful backup, but files are missing from destination after completion (ref: T-12042)
    3. Bug fix - CloudBacko does not clear mapped drive connections when Contiuous Backup backup has completed (ref: T-12088)
    4. Bug fix - Contiuous Backup backup of ProgramData Folder result in backup hanging with index error (ref: T-12822)
    5. Bug fix - Backup log still shows "Deleting temporary file" if "Remove temporary files" is un-checked in backupset
    6. Bug fix - CloudBacko shows alert message incorrectly if a symlink (target to folder) is selected as backup source
    7. Bug fix - Cannot move backup file to retention for Windows encrypted files
  • General / Miscellaneous
  • N/A - No updates have been made in this category
  • License / Billing module
  • N/A - No updates have been made in this category
  • Operating Systems
  • N/A - No updates have been made in this category
  • Purchase
  • N/A - No updates have been made in this category
  • Reporting / Email report
  • N/A - No updates have been made in this category
  • Restore / Decrypt
    1. Bug fix - Unable to restore files to original location if backup source is a network drive (ref: T-12116)
    2. Bug fix - Restore symbolic links to a location which exists a physical file/folder with same name causes restore error, and vice versa
  • Software Update
  • N/A - No updates have been made in this category
  • System maintenance
  • N/A - No updates have been made in this category
  • User experiences
    1. Bug fix - CloudBacko incorrectly lists a restore as a backup job in system tray under "Stop Running Backup" (ref: T-11399)


v3.5.0.1 (3-Sep-2018)

Known Issues
  • Due to bug in v2.1.0.0/v2.2.2.0, update from v2.1.0.0/v2.2.2.0 to v3.1.0.1 via Software Update is not supported. Users are required to download installer to upgrade to v3.5.0.X.
  • Due to the limitation of Windows OneDrive free account, backup and restore to Windows OneDrive may take longer time
  • Unable to perform software update on Mac OS X
This release contains the enhancements and bug fixes listed below:
  • Application specific backup
  • N/A - No updates have been made in this category
  • Backup Destination
    1. Enhancement - Support Azure Germany cloud storage (ref: T-20368)
    2. Enhancement - Support Azure Government cloud storage (ref: T-18694)
    3. Enhancement - Support new Aliyun Bucket Regions - China North 5 (Huhehaote), Asia Pacific SE 5 (Jakarta), Asia Pacific SOU 1 (Mumbai) (ref: T-19746, T-21047)
    4. Enhancement - Support new Amazon S3 Regions - EU (Paris) (ref: T-19913)
    5. Bug fix - CBK fails to backup to Azure through Proxy (ref: T-20877)
  • Deployment
  • N/A - No updates have been made in this category
  • File backup
    1. Enhancement - Use "No Compression" for non-compressible file (ref: T-3829)
    2. Enhancement - Add [Rebuild index] option in Data Integrity Check page of GUI (ref: T-20919)
    3. Bug fix - Fail to run backup with error "Failed to upload cached index" (ref: T-21006)
    4. Bug fix - Cannot backup files on network drive with folder named "#..." in its upper directory (ref: T-21309)
    5. Bug fix - Could not reorder the backup destinations in both Concurrent Backup mode and Sequential Backup mode (ref" T-21562)
    6. Bug fix - Cloudbacko crashes during file backup Windows pop-up APPCRASH on bJW.exe (ref: T-21693)
    7. Bug fix - Retention clearance job encounters error "[PolicyExecutor.removeJobsByTime]BackupSet= "SCPA Server F - files (1463070045099)", Cause= "null"" (ref: T-20946)
  • General / Miscellaneous
    1. Enhancement - Run Data Integrity Check run automatically before each backup job (ref: T-21500)
    2. Enhancement - Support CA DigiCert Global Root G2 cert (ref: T-21632)
    3. Bug fix - Fail to backup data from NAS after Windows 10 patch 1803 update (ref: T-21590)
    4. Bug fix - Delete backup file encounters "Failed to delete...because it is not empty" (ref: T-21009)
    5. Bug fix - Add checking data validation (is restorable) during data integrity check (ref: T-21312)
  • License / Billing module
  • N/A - No updates have been made in this category
  • Operating Systems
    1. Enhancement - Support Mac OS X 10.13 High Sierra (ref: T-19293)
  • Purchase
  • N/A - No updates have been made in this category
  • Reporting / Email report
  • N/A - No updates have been made in this category
  • Restore / Decrypt
    1. Enhancement - Add checking to the permission of the temporary directory for restoration (ref: T-21095)
    2. Bug fix - Backup and DIC failed due to unexpected files exist in usage folder (ref: T-20866)
    3. Bug fix - Cannot restore some files with decryption key incorrect message (ref: T-20872)
    4. Bug fix - Restore prompt and ask to enter the encryption key even after the correct key being inputted (ref: T-21041)
    5. Bug fix - Unable to restore Cloud File Backup to alternative SFTP location with "socket is not established" error (ref: T-21620)
  • Software Update
  • N/A - No updates have been made in this category
  • System maintenance
    1. Bug fix - Retention policy job will fail with error if usage log is corrupted causing the backup status to be "backup completed with errors" (ref: T-20331)
  • User experiences
  • N/A - No updates have been made in this category

v3.3.2.1 (12-Apr-2018)

Known Issues
  • Due to bug in v2.1.0.0/v2.2.2.0, update from v2.1.0.0/v2.2.2.0 to v3.1.0.1 via Software Update is not supported. Users are required to download installer to upgrade to v3.3.2.1.
  • Due to the limitation of Windows OneDrive free account, backup and restore to Windows OneDrive may take longer time
  • Unable to perform software update on Mac OS X
This release contains the enhancements and bug fixes listed below:
  • Application specific backup
    1. Bug fix - Cloud File Backup to Google Drive get "[GDriveManager.getInputStream] Target is not a file, sParent=" error (ref: T-17938)
    2. Bug fix - Cloud file backup with OnedriveForBusiness files is failed with "429 TOO MANY REQUESTS" (ref: T-19747)
    3. Bug fix - Fail to run Cloud File Backup with error "Error=[d] DropboxManager.newFolderIterator": unexpected HTTP status code: 500 or 502 (ref: T-19076)
    4. Bug fix - Cannot create cloud file backup (FTP) backup-set with Sharefile FTP backup (ref: T-20495)
  • Backup Destination
    1. Enhancement - Force to run a simple DIC before backup if the destination is AmazonS3 + GCS and the backup data is backed up by CBK v3.3.0.1 (ref: T-19505)
    2. Bug fix - Error "[d] Failed to access destination "OneDrive_droguerie" is shown when backing up to OneDrive for Business (ref: T-20359)
  • Customization
  • N/A - No updates have been made in this category
  • Deployment
    1. Enhancement - Include the COMODO cert in the keystore in CBK (ref: T-20200)
    2. Bug fix - Cannot restart the CloudBacko Services with error 1067 (ref: T-20233)
  • File backup
    1. Bug fix - Schedule backup "Failed to get FileAttribute: 1492465432158 from cache" error message in scheduler debug log (ref: T-19788)
    2. Bug fix - Backup gets "[BlockDB.init][BlockFileCorruptedExpt] Error initializing bptree" error (ref: T-19018)
    3. Bug fix - cbpsx64.exe consumes high CPU without running backup (ref: T-18917)
    4. Bug fix - "[warn] ...Path "xxx\My Documents" does not exist!" is shown after upgrade (ref: T-19619)
    5. Bug fix - [Shadow Copy] The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. (ref: T-20077)
    6. Bug fix - File backup error "The service cannot be started, either because it is disabled or because it has no enabled devices associated with it" (ref: T-20329)
  • General / Miscellaneous
    1. Bug fix - Cannot Start CBP services > Error 1067: The process terminated unexpectedly (ref: T-19114)
    2. Bug fix - Fail to start the CBP GUI on Windows 10 version 1703 with GodMode enabled (ref: T-20490)
  • License / Billing module
  • N/A - No updates have been made in this category
  • Operating Systems
  • N/A - No updates have been made in this category
  • Purchase
  • N/A - No updates have been made in this category
  • Reporting / Email report
  • N/A - No updates have been made in this category
  • Restore / Decrypt
    1. Bug fix - Unable to restore backup files (ref: T-19140)
    2. Bug fix - File backup not does not run post-command when it is stopped by scheduler (ref: T-20524)
  • Software Update
  • N/A - No updates have been made in this category
  • System maintenance
  • N/A - No updates have been made in this category
  • User experiences
  • N/A - No updates have been made in this category

v3.3.0.1 (20-Nov-2017)

Known Issues
  • Due to bug in v2.1.0.0/v2.2.2.0, update from v2.1.0.0/v2.2.2.0 to v3.3.0.1 via Software Update is not supported. Users are required to download installer to upgrade to v3.3.0.1.
  • CloudBacko Pro is not able to backup SQL database with special character for MS SQL Backup Set in ODBC mode.
  • For performing RunDirect Restore on Hyper-V Standalone Server, users are required to manually install the RunDirect driver first. This does not apply to Hyper-V Server bundled with Windows.
  • Due to the limitation of Windows OneDrive free account, backup and restore to Windows OneDrive may take longer time
  • Unable to perform software update on Mac OS X
This release contains the enhancements and bug fixes listed below:
  • Application specific backup
  • N/A - No updates have been made in this category
  • Backup Destination
  • N/A - No updates have been made in this category
  • Customization
  • N/A - No updates have been made in this category
  • Deployment
    1. N/A - No updates have been made in this category
  • File backup
    1. Bug fix - CBK backup has no further update in log after running for a while (ref: T-18563)
    2. Bug fix - File backup set backup job stops with Java crash (ref: T-18386)
    3. Bug fix - Unable to handle temp folder with Danish Character O (ref: T-18643)
  • General / Miscellaneous
  • N/A - No updates have been made in this category
  • License / Billing module
  • N/A - No updates have been made in this category
  • Operating Systems
  • N/A - No updates have been made in this category
  • Purchase
  • N/A - No updates have been made in this category
  • Reporting / Email report
  • N/A - No updates have been made in this category
  • Restore / Decrypt
  • N/A - No updates have been made in this category
  • Software Update
  • N/A - No updates have been made in this category
  • System maintenance
  • N/A - No updates have been made in this category
  • User experiences
  • N/A - No updates have been made in this category

v3.1.0.1 (7-Aug-2017)

Known Issues
  • Due to bug in v2.1.0.0/v2.2.2.0, update from v2.1.0.0/v2.2.2.0 to v3.1.0.1 via Software Update is not supported. Users are required to download installer to upgrade to v3.1.0.1.
  • Due to the limitation of Windows OneDrive free account, backup and restore to Windows OneDrive may take longer time
  • Unable to perform software update on Mac OS X
This release contains the enhancements and bug fixes listed below:
  • Application specific backup
  • N/A - No updates have been made in this category
  • Backup Destination
  • N/A - No updates have been made in this category
  • Customization
  • N/A - No updates have been made in this category
  • Deployment
    1. N/A - No updates have been made in this category
  • File backup
    1. Bug fix - Continuous "[Shadow Copy] Snapshot for Shadow Copy Set is missing. Backup Terminate." error message frequently occurs. (ref: T-17940)
  • General / Miscellaneous
    1. Enhancement - Test Mode for skipping delete physical files and index files when running data integrity check (ref: T-16734, T-17713)
    2. Bug fix - Retry and read timeout value is not available in afc.opt (ref: T-17950)
  • License / Billing module
  • N/A - No updates have been made in this category
  • Operating Systems
    1. Enhancement - Support macOS Sierra (macOS 10.12) (ref: T-14969)
  • Purchase
  • N/A - No updates have been made in this category
  • Reporting / Email report
  • N/A - No updates have been made in this category
  • Restore / Decrypt
  • N/A - No updates have been made in this category
  • Software Update
  • N/A - No updates have been made in this category
  • System maintenance
    1. Bug fix - Running Data Integrity Check may cause BAK files to be automatically deleted (ref: T-17167)
  • User experiences
  • N/A - No updates have been made in this category

v2.9.0.1 (7-Aug-2017)

Known Issues
  • Due to bug in v2.1.0.0/v2.2.2.0, update from v2.1.0.0/v2.2.2.0 to v2.9.0.1 via Software Update is not supported. Users are required to download installer to upgrade to v2.9.0.1.
  • Due to the limitation of Windows OneDrive free account, backup and restore to Windows OneDrive may take longer time
  • Unable to perform software update on Mac OS X
This release contains the enhancements and bug fixes listed below:
  • Application specific backup
  • N/A - No updates have been made in this category
  • Backup Destination
  • N/A - No updates have been made in this category
  • Customization
  • N/A - No updates have been made in this category
  • Deployment
    1. N/A - No updates have been made in this category
  • File backup
    1. Bug fix - "Skip backing up...(network drive is not accessible)" is shown even with files uploaded fine (ref: T-17347)
    2. Bug fix - Backup Error "Type='LD' is not complete" (ref: T-17399)
    3. Bug fix - "[OutOfMemoryError] Direct buffer memory" error shown during backup of Windows "System Volume Information" folder (ref: T-17954)
  • General / Miscellaneous
  • N/A - No updates have been made in this category
  • License / Billing module
  • N/A - No updates have been made in this category
  • Operating Systems
  • N/A - No updates have been made in this category
  • Purchase
  • N/A - No updates have been made in this category
  • Reporting / Email report
  • N/A - No updates have been made in this category
  • Restore / Decrypt
  • N/A - No updates have been made in this category
  • Software Update
  • N/A - No updates have been made in this category
  • System maintenance
  • N/A - No updates have been made in this category
  • User experiences
  • N/A - No updates have been made in this category

v2.7.0.2 (28-Jun-2017)

Known Issues
  • Due to bug in v2.1.0.0/v2.2.2.0, update from v2.1.0.0/v2.2.2.0 to v2.7.0.2 via Software Update is not supported. Users are required to download installer to upgrade to v2.7.0.2.
  • CloudBacko Pro is not able to backup SQL database with special character for MS SQL Backup Set in ODBC mode.
  • For performing RunDirect Restore on Hyper-V Standalone Server, users are required to manually install the RunDirect driver first. This does not apply to Hyper-V Server bundled with Windows.
  • Due to the limitation of Windows OneDrive free account, backup and restore to Windows OneDrive may take longer time
  • Unable to perform software update on Mac OS X
This release contains the enhancements and bug fixes listed below:
  • Application specific backup
  • N/A - No updates have been made in this category
  • Backup Destination
    1. Enhancement - Support Dropbox API v2 (ref: T-17793)
    2. Bug fix - backup set index files are uploaded to cloud storage drive on Desination Pool even though the particular drive is full (ref: T-17526)
  • Customization
  • N/A - No updates have been made in this category
  • Deployment
    1. N/A - No updates have been made in this category
  • File backup
    1. Bug fix - Backup with error "Failed to delete...because it is not empty. One of the existing files is...." (ref: T-17428,T-17431)
    2. Bug fix - Backup to DropBox fails with {"error": "Failed to grab locks for xxx: lock held by connection xx. Please re-issue the request."} (ref: T-17616)
  • General / Miscellaneous
    1. Bug fix - Social media button can be accessed by pressing "Tab" key (ref: T-17893)
    2. Bug fix - Backup fails with "Failed to initialize RemoteBDB.Cloud. Error=[CloudManager.ListFilesTask.run] Failed to list..." (ref: T-17763)
  • License / Billing module
  • N/A - No updates have been made in this category
  • Operating Systems
  • N/A - No updates have been made in this category
  • Purchase
  • N/A - No updates have been made in this category
  • Reporting / Email report
  • N/A - No updates have been made in this category
  • Restore / Decrypt
    1. Bug fix - Restore gives "[BackupSetIndex.getFirstBackupFile]" after selected snapshot before a certain date (ref: T-16902)
    2. Bug fix - Duplicate folder shown when choose earlier snapshot/choose from all files in restore interface (ref: T-17377)
    3. Bug fix - Mac OSX file restore gives "[erro] [FileNotFoundException] File not Found No such file or directory, (ErrorCode:9002)" (ref: T-17688)
  • Software Update
  • N/A - No updates have been made in this category
  • System maintenance
  • N/A - No updates have been made in this category
  • User experiences
    1. Bug fix - Incorrect French translation (ref: T-17889)

v2.7.0.0 (28-Apr-2017)

Known Issues
  • Due to bug in v2.1.0.0/v2.2.2.0, update from v2.1.0.0/v2.2.2.0 to v2.7.0.0 via Software Update is not supported. Users are required to download installer to upgrade to v2.7.0.0.
  • Due to the limitation of Windows OneDrive free account, backup and restore to Windows OneDrive may take longer time
  • Unable to perform software update on Mac OS X
This release contains the bug fix listed below:
  • General / Miscellaneous
    1. Bug fix - Unable to Software Update CloudBacko Home (CBH) 2.5.0.0/2.6.0.0 to 2.7.0.0 despite Upgrade package is downloaded (ref: T-17344)

v2.7.0.0 (26-Apr-2017)

Known Issues
  • Due to bug in v2.1.0.0/v2.2.2.0, update from v2.1.0.0/v2.2.2.0 to v2.7.0.0 via Software Update is not supported. Users are required to download installer to upgrade to v2.7.0.0.
  • Due to the limitation of Windows OneDrive free account, backup and restore to Windows OneDrive may take longer time
  • Unable to perform software update on Mac OS X
This release contains the enhancements and bug fixes listed below:
  • Application specific backup
  • N/A - No updates have been made in this category
  • Backup Destination
    1. Enhancement - Update Aliyun Bucket Regions (ref: T-16725)
      • Zhangjiakou [oss-cn-zhangjiakou]
      • US Virginia [oss-us-east-1]
      • Asia Pacific (Sydney) [oss-ap-southeast-2]
      • Asia Pacific (Japan) [oss-ap-northeast-1]
      • EU (Frankfurt) [oss-eu-central-1]
      • Middle East (Dubai) [oss-me-east-1]
    2. Bug fix - CBK 2500 backup with "Failed to initialize RemoteBDB.Cloud." error after upgrading from 2300 (ref: T-16869)
  • Customization
  • N/A - No updates have been made in this category
  • Deployment
    1. Enhancement - Avoid breaking the apt-get upgrade process of Linux when installing (ref: T-16673)
    2. Bug fix - Missing icon in launchpad when all CBP, CBL and/or CBH are installed on OS X (ref: T-15002)
  • File backup
    1. Enhancement - Allow Unix/Linux device nodes to be backed up and restored properly (ref: T-3069)
    2. Enhancement - Supports backup of a mount point file (ref: T-14202)
    3. Enhancement - Catch Java exceptions when running RunBackupSet.sh with a non-supported / non-existent backup set (ref: T-2904)
    4. Enhancement - Add an option "bUploadFullIfGenDeltaFailed" to In-file Delta settings in user profile (ref: T-16912)
    5. Bug fix - Hangs at the stage "Saving encrypted backup file index to .../blocks at destination" when backing up to FTP (ref: T-16311)
  • General / Miscellaneous
    1. Enhancement - Support Italian (ref: T-16677)
    2. Bug fix - DIC logs "null null null" error with current index is removed and last backup job index is empty (ref: T-16272)
    3. Bug fix - Run DIC on local dest backup set with empty current index and temp index deleted will fail to delete old set of index files (ref: T-16300)
    4. Bug fix - Title of [Settings] missing on CBK GUI in Catalan (ca) language (ref: T-16472)
  • License / Billing module
  • N/A - No updates have been made in this category
  • Operating Systems
  • N/A - No updates have been made in this category
  • Purchase
  • N/A - No updates have been made in this category
  • Reporting / Email report
  • N/A - No updates have been made in this category
  • Restore / Decrypt
    1. Bug fix - Decrypt Files Wizard got errors on decrypting the data (ref: T-16576)
    2. Bug fix - restore.bat prompts for overwriting exiting file even with SET REPLACE_EXISTING_FILE="--all" (ref: T-16420)
  • Software Update
    1. Bug fix - When clicked "Check Update" button in Software Update, it shows "server is down for maintenance" (ref: T-16296)
  • System maintenance
  • N/A - No updates have been made in this category
  • User experiences
    1. Bug fix - Amazon S3 Keys being Displayed on the error message (ref: T-16518)

v2.5.0.0 (20-Feb-2017)

Known Issues
  • Due to bug in v2.1.0.0/v2.2.2.0, update from v2.1.0.0/v2.2.2.0 to v2.5.0.0 via Software Update is not supported. Users are required to download installer to upgrade to v2.5.0.0.
  • Due to the temporary limitation imposed by Amazon Cloud Drive, backup and restore to Amazon Cloud Drive may take longer time.
  • Due to the limitation of Windows OneDrive free account, backup and restore to Windows OneDrive may take longer time
  • Unable to perform software update on Mac OS X
This release contains the enhancements and bug fixes listed below:
  • Application specific backup
    1. Enhancement - Add java option "-XX:MaxDirectMemorySize=512m" to prevent [OutOfMemoryError] Direct buffer memory error. (ref: T-15556)
    2. Enhancement - Migrate "OneDrive for Business" API to OneDrive API 2.0 (ref: T-14593)
    3. Enhancement - Update Amazon AWS S3 regions (ref: T-16067)
      • Asia Pacific (Mumbai) ap-south-1
      • Canada (Central) ca-central-1
      • EU (London) eu-west-2
      • US East (Ohio) us-east-2
    4. Bug fix - Delete and re-upload the same file when failed to get output stream (ref: T-15745)
    5. Bug fix - CBK 2.3.0.0 fails to add Azure destination with error "The value for one the HTTP headers is not in the correct format" (ref: T-14516)
    6. Bug fix - Fail to run backup with error Failed to obtain link and Failed to retain non-empty directory (ref: T-15696)
  • Backup Destination
    1. Enhancement - Support IBM Softlayer as Openstack destination (ref: T-15025)
    2. Bug fix - Could not create Predefined Destination to AmazonS3 (Failed to access destination "AmazonS3-1". Reason="Access Denied") (ref: T-15722)
    3. Bug fix - Cannot not add Onedrive for Business as a backup destination fails the [NullPointerExeption] null error (ref: T-13995)
  • Customization
    1. Bug fix - Minimized Icon on the Dock bar of Mac OSX is having a degraded resolution (ref: T-14785)
  • Deployment
    1. Bug fix - Fail to install on OS X, the installer package is damaged and can't be opened (ref: T-14617)
  • File backup
    1. Enhancement - Speed up file backup/restore (ref: T-14170)
    2. Bug fix - Displayed backup record incorrectly (ref: T-14210)
    3. Bug fix - Backup with PST file to Amazon keeps failing with Error="[d] [ChunkedOutputStream.Flush Data.execute] Failed to flush buffer (ref: T-15032)
    4. Bug fix - Backup Error "[OutOfMemoryError] Direct buffer memory" (ref: T-15804)
    5. Bug fix - File backup with Error=[BackupSrcShortCutManager.Windows.getBackupSrcShortCutPath] User SID cannot be null (ref: T-14201)
    6. Bug fix - Backup Error "[OutOfMemoryError] Direct buffer memory" (ref: T-15743)
    7. Bug fix - Error="[b] [CloudFileSystem.getChunkBuffer] InterruptedException, caused by [InterruptedException] null" (ref: T-15331)
    8. Bug fix - After upgrade, backup got error and data integrity check got error (ref: T-13742)
    9. Bug fix - Backup Error "FastPipedOutputStream has been closed by the reading thread" (ref: T-15443)
    10. Bug fix - Keeping to get the error message "Failed to retain non-empty directory" during the backup procedure even updated (ref: T-14998)
    11. Bug fix - Backup on MAC fails with "[CloudFileSystem.deleteLinkTarget] Failed to obtain link" error (ref: T-15069)
    12. Bug fix - File backup error "Failed to delete '[BackupFile][ClientPath=...because it is not empty. One of the existing files is..." (ref: T-15144)
    13. Bug fix - Backup error : Failed to retain non-empty directory (ref: T-15335)
    14. Bug fix - Failed to obtain link '%%' for target (ref: T-15293)
    15. Bug fix - Cannot perform the Data Integrity Check (ref: T-15076)
    16. Bug fix - PDF Backup reports show errors "[CloudFileSystem.deleteLinkTarget] Failed to obtain link" (ref: T-15356)
  • General / Miscellaneous
    1. Enhancement - Bundled empty microsoft-windowsazure-api-0.4.6.jar to installers (ref: T-14526)
    2. Enhancement - Provide a script (ListBackupSetFiles) to download a list of dirs/files that can be restored (ref: T-14062)
    3. Bug fix - Memory is exhausted by CDP if thousands of delete were detected (ref: T-14060)
    4. Bug fix - If CDP is enabled in the File backup set, then logout and use another account to login, CloudBacko service is terminated unexpected (ref: T-14576)
    5. Bug fix - ListBackupJob.sh / ListBackupJob.bat not working (ref: T-14275)
    6. Bug fix - Cannot Handle Encryption Key with Non-printable Characters in Re-configuration (ref: T-14139)
    7. Bug fix - Cannot access backup set with String index out of range: 11 (ref: T-13478)
    8. Bug fix - [Utilities] > [Delete Backup Data] cannot be run in the second backup set, after creating a backup set and running [Delete Backup Data] (ref: T-14026)
    9. Bug fix - Backup Files are removed improperly after performing Data Integrity Check with CRC Enabled (ref: T-14394)
    10. Bug fix - Exposes the Amazon / AWS S3 Access Key and AWS Secret Key in plain text when exporting the Backup Set Settings to XML (ref: T-15749)
  • License / Billing module
  • N/A - No updates have been made in this category
  • Operating Systems
  • N/A - No updates have been made in this category
  • Purchase
  • N/A - No updates have been made in this category
  • Reporting / Email report
    1. Enhancement - Include "Skip running retention policy..." in the backup log (ref: T-13661)
    2. Bug fix - Cannot update the usage in [Report]>[Usage] by "Space Freeing Up" or "Data Integrity Check" or running backup job (ref: T-14022)
    3. Bug fix - after upgrade, report usage page's destination list items are duplicated (ref: T-13747)
    4. Bug fix - Cannot show correct usage after deletion of backup data (ref: T-14093)
    5. Bug fix - CBK 2300 cannot display usage in Report section (ref: T-16055)
    6. Bug fix - CBK 2300 French Interface shows invalid parameters (ref: T-15618)
  • Restore / Decrypt
    1. Bug fix - Restore prompts to delete all data in destination by running DIC with CRC when fail to delete file (ref: T-14025)
    2. Bug fix - Restore failed with "Path does not exist" errors when restoring lots of files with permissions (ref: T-13768)
    3. Bug fix - Hangs when selecting the destination to restore (ref: T-14135)
    4. Bug fix - CBK 2300 restore from S3 with "Failed to list bucket" error (ref: T-16168)
  • Software Update
  • N/A - No updates have been made in this category
  • System maintenance
    1. Bug fix - CBK 2.3.0.0 cannot update the usage in [Report]>[Usage] by "Space Freeing Up" or "Data Integrity Check" or running backup job (ref: T-14164)
  • User experiences
    1. Enhancement - Support changing the date format for reporting in interface (ref: T-14019)
    2. Enhancement - Prompt for Reminding to Write Down or Keep Encryption Key in Safe Place (ref: T-14356)
    3. Enhancement - Show warning message for removing user settings and encryption info during uninstallation (ref: T-14763)
    4. Enhancement - Show clear CloudBacko Pro/Lite/Home icon in Notification on Windows 10 (ref: T-11541)
    5. Bug fix - Cannot view online help pages (ref: T-14621)
    6. Bug fix - Some online help screens not showing up for English, Traditional, and Simplified Chinese versions (ref: T-14730)
    7. Bug fix - Selecting another backup set type reverts user-inputted name to default name when creating new backup set (ref: T-14086)
    8. Bug fix - Client usage reporting shows repeated and incorrect information regarding selectable destination and backupsets (ref: T-14034)
    9. Bug fix - Cloudbacko responds very slowly on any functions (GUI Slow + Freezing) (ref: T-14121)

v2.3.0.0 (7-Jul-2016)

Known Issues
  • Due to bug in v2.1.0.0/v2.2.2.0, update from v2.1.0.0/v2.2.2.0 to v2.3.0.0 via Software Update is not supported. Users are required to download installer to upgrade to v2.3.0.0.
  • Due to the temporary limitation imposed by Amazon Cloud Drive, backup and restore to Amazon Cloud Drive may take longer time.
  • Due to the limitation of Windows OneDrive free account, backup and restore to Windows OneDrive may take longer time
  • Unable to perform software update on Mac OS X
This release contains the enhancements and bug fixes listed below:
  • Application specific backup
  • N/A - No updates have been made in this category
  • Backup Destination
    1. Enhancement - Support of Amazon Cloud Drive (ref: T-13456)
  • Deployment
  • N/A - No updates have been made in this category
  • File backup
    1. Bug fix - Unable to backup/restore symbolic link on Mac (ref: T-10569)
  • General / Miscellaneous
    1. Bug Fix - Cloudbacko incorrectly prompts for Shutdown Windows when user logs off with a backup running (ref: T-13019)
  • License / Billing module
  • N/A - No updates have been made in this category
  • Operating Systems
    1. Enhancement - Support for Mac OS X 10.11 - El Capitan (ref: T-12317)
  • Purchase
  • N/A - No updates have been made in this category
  • Reporting / Email report
  • N/A - No updates have been made in this category
  • Restore / Decrypt
  • N/A - No updates have been made in this category
  • Software Update
    1. Bug fix - Fail to AUA Update CBK from v2.1.0.0 to v2.2.3.0 (ref: T-13784)
  • System maintenance
  • N/A - No updates have been made in this category
  • User experiences
    1. Enhancement - Added the following language: (ref: T-14010)
      • Basque (eu)
      • Catalan (ca)
      • Danish (da)
      • Dutch (nl)
      • French (fr)
      • German (de)
      • Greek Modern (el)
      • Hebrew (iw)
      • Hungarian (hu)
      • Japanese (ja)
      • Lithuanian (lt)
      • Korean (ko)
      • Norwegian (no)
      • Portuguese (Portugal) (pt_PT)
      • Swedish (sv)
      • Spanish (es)
      • Turkish (tr)

v2.1.0.0 (19-Feb-2016)

Known Issues
  • Due to the limitation of Windows OneDrive free account, backup and restore to Windows OneDrive may take longer time
  • Unable to perform software update on Mac OS X
This release contains the enhancements and bug fixes listed below:
  • Application specific backup
  • N/A - No updates have been made in this category
  • Backup Destination
    1. Enhancement - Support Amazon S3 "Standard", "Standard_IA (IA)", and "Reduced Redundancy (RRS)" storage classes (ref: T-13059)
    2. Enhancement - Support Google Cloud Storage "Standard Storage", "Durable Reduced Availability (DRA)", and "Cloud Storage Nearline" storage classes (ref: T-13134)
  • Deployment
  • N/A - No updates have been made in this category
  • File backup
    1. Bug fix - Scheduled and Contiuous Backup backups still run during the process of backup set deletion (ref: T-10545)
    2. Bug fix - CloudBacko reports successful backup, but files are missing from destination after completion (ref: T-12042)
    3. Bug fix - CloudBacko does not clear mapped drive connections when Contiuous Backup backup has completed (ref: T-12088)
    4. Bug fix - Contiuous Backup backup of ProgramData Folder result in backup hanging with index error (ref: T-12822)
    5. Bug fix - Backup log still shows "Deleting temporary file" if "Remove temporary files" is un-checked in backupset
    6. Bug fix - CloudBacko shows alert message incorrectly if a symlink (target to folder) is selected as backup source
    7. Bug fix - Cannot move backup file to retention for Windows encrypted files
  • General / Miscellaneous
  • N/A - No updates have been made in this category
  • License / Billing module
  • N/A - No updates have been made in this category
  • Operating Systems
  • N/A - No updates have been made in this category
  • Purchase
  • N/A - No updates have been made in this category
  • Reporting / Email report
  • N/A - No updates have been made in this category
  • Restore / Decrypt
    1. Bug fix - Unable to restore files to original location if backup source is a network drive (ref: T-12116)
    2. Bug fix - Restore symbolic links to a location which exists a physical file/folder with same name causes restore error, and vice versa
  • Software Update
  • N/A - No updates have been made in this category
  • System maintenance
  • N/A - No updates have been made in this category
  • User experiences
    1. Bug fix - CloudBacko incorrectly lists a restore as a backup job in system tray under "Stop Running Backup" (ref: T-11399)