Open Site Navigation
CloudBacko GO Backup and Restore Solution

Eligibility

Valid Subscription

Resolution of issue

Urgent know issue resolution

First Response

Support hours

Available*

Support Hours

5 Business Day

Non-urgent urgent issue cause identification

Service Level Agreement

All Valid Subscribers are entitled to get Ticket Support Service with 1 Business day response time our Customer Service Team.

2 Business Day

Urgent unknow issue cause identification

8 Business Day

8 Business hours

24 x 5 (Support Ticket)

Schedule remote support

Remarks:   *Remote Session will be handled by the Tier-2 Support Team.
(Availability: 09:00 – 18:00 GMT+8, Monday to Friday.)

  • YouTube
  • Facebook
  • LinkedIn
  • Twitter

© 2014 – 2022 CloudBacko Corporation

Contact Us

Thanks for submitting!